Eloise Green
Coburg,VIC
Summary
With over three years in customer service, I have proven myself to be an enthusiastic, adept and responsible worker to my previous employers whom I have built a strong relationship with thanks to my loyalty. I am a dependable individual with exceptional people skills, I am a team player and committed to high levels of job performance. I am passionate about fashion, design and sustainability, and am currently studying a bachelor of fashion (Design) full-time at RMIT university. If you are interested in contacting my previous employers, I will be able to offer their details for a referral upon request.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Supermarket Worker
IGA Coburg
02.2024 - Current
- Enhanced customer satisfaction by providing efficient and friendly service at checkout lanes.
- Streamlined inventory management by accurately stocking shelves and maintaining organized backroom storage areas.
- Assisted customers with locating desired items, resulting in improved shopping experiences.
- Served customers and prepared food in the deli.
Optical Assistant/ Customer Service Attendant
Specsavers
11.2022 - 03.2023
- Detailed product knowledge.
- Making and assisting with scheduled appointments.
- Updating website and fulfilling customer orders
- Performing pre-eye tests for customers and assisting optometrists.
- Enhanced customer satisfaction by providing personalized frame and lens recommendations based on individual needs.
- Assisted in increasing sales revenue through exceptional product knowledge and upselling techniques.
Waitress/ Customer Service Attendant/ Kitchen Hand
Ben and Jerrys/Lily Ice cream
07.2020 - 01.2023
- Cashiering and waiting tables at front of house
- Making food and beverages
- Answering calls, taking and fulfilling orders
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Opening and Closing procedures
- Training and managing new staff on shift
- Taking stock count
- Maintained aclean and organized dining area, contributing to a pleasant atmosphere for guests.
Education
Bachelor of Fashion (Design) - Fashion (Design)
Royal Melbourne Institute of Technology (RMIT)
Melbourne, VIC11.2025
NSW Higher School Certificate (HSC) -
Davidson High School
Sydney, NSW11.2022
Skills
- Customer Service
- Merchandising abilities
- Stock Rotation
- Food Preparation
- Health and safety compliance
- Payment Processing
Certification
Working with children check (WWCC), Responsible Service of Alcohol (RSA)
Availability
Available all days except; Monday: 8:30 - 12:30, Wednesday: 2:30 - 5:30, Friday: All day
Timeline
Supermarket Worker
IGA Coburg
02.2024 - Current
Optical Assistant/ Customer Service Attendant
Specsavers
11.2022 - 03.2023
Waitress/ Customer Service Attendant/ Kitchen Hand
Ben and Jerrys/Lily Ice cream
07.2020 - 01.2023
Bachelor of Fashion (Design) - Fashion (Design)
Royal Melbourne Institute of Technology (RMIT)
NSW Higher School Certificate (HSC) -
Davidson High School
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