Summary
Overview
Work History
Education
Skills
Certification
Personal Information
References
Timeline
Generic

Eloise Hage

Wallaroo,SA

Summary

Driven leader with strong problem-solving and customer service skills, dedicated to providing the highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols. Exceptional office skills with an eye for detail with invoicing, data entry, and supplier correspondence. Seeking to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Service Deli Assistant Manager

Drakes
02.2022 - Current
    • Trained, supervised and evaluated deli staff to align compliance with health and safety regulations.
    • Inventoried food products and associated materials on weekly basis.
    • Observed quality assurance standards to optimize freshness of deli products.
    • Controlled inventory costs by carefully managing portion control and reducing waste.
    • Managed supply chain functions for deli supplies, ingredients and merchandise.
    • Achieved high customer satisfaction ratings with thorough training and effective customer service policies.
    • Reviewed pricing and ordered food ingredients, kitchen appliances, and supplies.

Administrative Trainee

Kadina Memorial School
05.2018 - 12.2018
    • Assisted with organization and maintenance of office filing system for easy retrieval of information.
    • Prepared and edited documents and reports for quality and accuracy.
    • Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
    • Maintained confidentiality and security of sensitive information to protect privacy and security of company data.
    • Received and screened incoming calls, emails and visitors and alerted administrative manager to priority matters.
    • Managed incoming and outgoing mail and packages to facilitate prompt delivery and receipt.
    • Scheduled meetings and appointment to prevent scheduling conflicts.
    • Facilitated timely delivery of special projects to meet organizational and departmental objectives.

Service Deli Specialist

Drakes Supermarket
11.2016 - 04.2018
    • Delivered exemplary customer service to guests, even in peak business periods to promote retention.
    • Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
    • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
    • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
    • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.

Education

Certificate III in Business / Business Administration -

TAFE South Australia
Kadina, SA
09.2019

Accredited Units in Retail -

Drakes Supermarkets
Wallaroo, SA
05.2017

High School Certificate -

Red Bend Catholic College
Forbes, NSW
09.2015

Skills

    • Time Management
    • Customer Relations
    • Data Entry
    • PPE Use
    • Analytical and Critical Thinking
      • Clerical Support
      • Spreadsheet Management
      • Schedule Management
      • Filing and Data Archiving
      • Meticulous Attention to Detail

Certification

  • Child-Related Employment Screening, 04/2018
  • Responding to Abuse and Neglect, 04/2018

Personal Information

Title: Administration Officer

References

Samuel Wittwer, Business Manager - 0407856578 

Courtney Hicks, Deli Manager - 0427737758  

Timeline

Service Deli Assistant Manager

Drakes
02.2022 - Current

Administrative Trainee

Kadina Memorial School
05.2018 - 12.2018

Service Deli Specialist

Drakes Supermarket
11.2016 - 04.2018

Certificate III in Business / Business Administration -

TAFE South Australia

Accredited Units in Retail -

Drakes Supermarkets

High School Certificate -

Red Bend Catholic College

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Eloise Hage