Summary
Overview
Work History
Education
Skills
Referees
Timeline
Generic

Eloise Hall

Teralba,NSW

Summary

I am a hardworking and caring individual with a broad range of experience. My nine years experience as a Classroom Teacher has equipped me with many transferable skills. I have highly developed communication and interpersonal skills, a high level of integrity and feel passionate about helping others.

Overview

16
16
years of professional experience

Work History

Classroom Teacher

Department Of Education
10.2014 - Current
  • Provided a warm, inviting and supportive environment for developing academic, social, and emotional growth.
  • Supported students to develop self-esteem and life skills by fostering healthy conflict-resolution, critical thinking, and communication.
  • Collaborated with parents, Learning and Support Teams and School Counsellors to develop individualised learning plans for students working below grade level.
  • Planned engaging lesson sequences for all Key Learning Areas that are differentiated to individual student needs.
  • Administered assessment to determine where to next and establish student learning goals.
  • Supported student learning and wellbeing by establishing clear classroom rules and expectations.
  • Established open communication and positive relationships with students, parents, colleagues and broader stakeholders.
  • Written half year and end of year academic reports.
  • Reported child protection and wellbeing concerns in line with mandatory reporting guidelines.
  • Planned school excursions to support educational programs.
  • Coached and led whole school debating team.

Customer Service Representative

Newcastle Building Society
02.2010 - 10.2014
  • Served as primary point of contact for customers, providing assistance with account maintenance and transactions.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Processed customer transactions promptly, minimising wait times.
  • Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
  • Built knowledge around customer's financial needs, established trust, and optimised sales opportunities resulting in quality customer service.
  • Maintained in-depth knowledge of bank products and services to provide appropriate recommendations to customers.

Flight Attendant

Qantas Airways
03.2008 - 03.2009
  • Ensured safety and comfort of customers onboard aircraft.
  • Verified aircraft and passenger compliance with policies, regulations, and safety guidance.
  • Resolved passenger conflicts and medical emergencies during flights.
  • Clearly explained and demonstrated safety and emergency procedures to passengers prior to takeoff.
  • Performed pre-flight safety checks to verify oxygen masks, life jackets and other emergency equipment in good working order.
  • Served beverages and food items from refreshment carts and provided information about in-flight offerings to passengers.
  • Used excellent customer service skills in addressing passengers' needs.

Education

Bachelor of Teaching (Primary)/ Bachelor of Arts -

University of Newcastle
Newcastle, NSW
10.2014

Skills

  • Strong communication and interpersonal skills
  • Advanced written communication skills
  • Ability to meet deadlines
  • Effective records management
  • Attention to detail
  • Adaptable
  • Organisational skills
  • Critical thinking
  • Team collaboration
  • Positive and driven
  • Team collaboration
  • Positive and driven

Referees

Timothy Lewis (Principal Glendale East Public School) - 0415567565

Chelsea Lillis (Assistant Principal Glendale East Public School) - 04221220494

Brad Eggleton (Personal Reference) - 0438223134

Timeline

Classroom Teacher

Department Of Education
10.2014 - Current

Customer Service Representative

Newcastle Building Society
02.2010 - 10.2014

Flight Attendant

Qantas Airways
03.2008 - 03.2009

Bachelor of Teaching (Primary)/ Bachelor of Arts -

University of Newcastle

Similar Profiles

CREATE PROFILE
Eloise Hall