Eloise Steinberger
Mount Morgan,QLD
Summary
Compassionate Support Worker with comprehensive knowledge of social service programs and community resources. Skilled at identifying needs and developing effective plans of action to provide intervention and assistance. Possesses strong organizational, interpersonal and communication skills.
Overview
10
10
years of professional experience
Work History
Disability Support Worker
Access Recreation
05.2024 - Current
- Caring and supporting individuals adhering to specific needs of each client
- Assisting people in carrying out essential daily tasks- dressing, bathing, eating and medication administration
- Providing physical support, household cleaning, personal care and emotional support to individuals and their families
- Adhering to all policies and procedures in a safe and competent manner and ensuring to take all responsible steps to prevent all forms of violence against exploitation, neglect and abuse.
Kitchenhand and Childcare Assistant
Moranbah Early Learning
12.2023 - 05.2024
- Assisting the Chef prepare and cook nutritious meals
- Plan weekly rotating menus
- Ensure children with allergies are individually catered for, with all meals correctly labelled and stored
- Hygienically cleaning the kitchen following workplace health and safety standards
- Working with educators to provide a stimulating and educational environment for children ranging from 4 months to 5 years
- Effectively communicating with staff and parents regarding daily activities.
Private Nanny
RMW Real Estate
05.2022 - 12.2023
- Creating a nurturing and stimulating environment for the children
- Meeting the children’s social, emotional and physical needs
- Providing educational and safe play
- Pick up/drop off to school when required
- Meal preparation for children and occasional family dinners
- Preparation, cleaning and sterilisation of bottles
- Daily household chores-laundry, cleanliness of floors, kitchen, bathrooms, keeping house in tidy and presentable manner
- Daily handover with parents and updates throughout the day if required.
Courier Driver
T & C Jennings
01.2022 - 05.2022
- Sorting, scanning and delivery of parcels to local businesses and domestic houses in a courteous friendly manner, ensuring to keep to delivery deadlines
- Building a repour with local businesses and cliental
- Vehicle daily service check and maintenance.
Youth Worker
Life Without Barriers
12.2020 - 12.2021
- Providing assistance for youth aged 12-18 including cooking meals, cleaning, shopping, transportation, attending appointments, outings and activities while working within the scope of TCI and CARE training and within the Child Safety parameters
- Liasoning with Child Safety, and other companies for the safety and wellbeing of youth.
Cashier
SPA, Cedar Park
12.2020 - 06.2021
- Assisting customers efficiently and courteously providing a positive outcome to the task required
- Liaising with staff and customers, ensuring satisfaction is met at a high level
- Abiding by the workplace health and safety act, regarding confidentiality at a high standard.
Personal Carer/Nanny
Private Residence
07.2019 - 12.2020
- Providing care and comfort to my client and her children by attending to their personal needs, ensuring their safety, mobility and wellbeing
- Cooking, gardening, cleaning, bathing & toileting
- Attending physiotherapy classes and health appointments with the client and family when required.
Medical Receptionist
Mount Morgan Medical Centre/Rural Health
03.2015 - 10.2019
- Booking appointments for patients according to their emergency priority and level of assistance required
- Assisting Doctors in their procedures by preparing the theatre and helping with dressing and wound care
- Abiding by the requirements of workplace health and safety, antidiscrimination and patient confidentiality
- Effectively communicating with patients, Doctors and nurses to ensure that a high level of service is provided.
Centrelink Agent/Office Administrator
Community Support Centre
05.2014 - 03.2015
- Liaise with both internal and external clients/customers in face to face, telephone and electronic forms
- Maintain excellent time management skills in prioritising of duties
- Assisting customers efficiently and courteously providing a positive outcome to the task required
- Abiding by the workplace health and safety act, regarding confidentiality at a high standard
- Effectively prioritising, ensuring all tasks are completed prior to the shift’s completion.
Education
First Aid and CPR -
First Aid Alive- Rockhampton
2024
Working With Children Blue Card -
Queensland Government
2024
NDIS Workers Card -
Queensland Government
2024
Certificate III in Tourism (Guiding & Operations) -
CTIA Training Institute - Gold Coast
2007
Certificate II in Business -
Smart City Vocational College - Rockhampton
2003
Skills
- Action Oriented: Ability to respond to multiple challenges and seize opportunities when presented
- Learning Agility: Adaptive to change and ability to learn quickly when facing new challenges
- Time Management: Ability to deliver activities on schedule through effective time management and prioritisation of tasks
- Interpersonal Skills: Capacity to build effective and constructive relationships with peers and clients
References
- Martin Pearce, Team leader, Access Recreation, Disability services support, Rockhampton, 0418 223 077
- Jacqueline (Jackie) Dennis, Owner/Operator, Tall Pines Florist, 114 Archer Street, Rockhampton, (07) 4927 0009, 0457 498 150
- Tiara Curtis, Former Practice Manager, Mount Morgan Medical Centre, 72 Morgan Street, Mount Morgan, 0448 382 479
Volunteer Experience
- Volunteering at the Mount Morgan Wattle Day Festival 2024
- Volunteering at the Yeppoon Local Farmers Markets venues 2022-2024
- Volunteering for the Mount Morgan Promotional Development Group.
- Involved in the organisation of community events (e.g. Golden Mount Festival and Dee Home Grown Festival) in the Mount Morgan area.
-Supervised volunteers and liaised with stall holders and the community to ensure that the events ran smoothly.
-Volunteering serving and decorating at the Mount Morgan Bakery during busy holiday periods 2016-2018
- Volunteering at Mount Morgan Primary School reading programs and the food program/ tuck-shop committee 2014-2016
- Helped coordinate and organise events and regattas for Middlemount Junior Rowing team 2011-2012
- Coordinating events for the Middlemount Community School P&C Association 2011-2013
- Volunteering in specialised events at Middlemount Florist and Boutique 2011-2012
- Volunteering at events for Middlemount Netball Association2011-2013
Timeline
Disability Support Worker
Access Recreation
05.2024 - Current
Kitchenhand and Childcare Assistant
Moranbah Early Learning
12.2023 - 05.2024
Private Nanny
RMW Real Estate
05.2022 - 12.2023
Courier Driver
T & C Jennings
01.2022 - 05.2022
Youth Worker
Life Without Barriers
12.2020 - 12.2021
Cashier
SPA, Cedar Park
12.2020 - 06.2021
Personal Carer/Nanny
Private Residence
07.2019 - 12.2020
Medical Receptionist
Mount Morgan Medical Centre/Rural Health
03.2015 - 10.2019
Centrelink Agent/Office Administrator
Community Support Centre
05.2014 - 03.2015
First Aid and CPR -
First Aid Alive- Rockhampton
Working With Children Blue Card -
Queensland Government
NDIS Workers Card -
Queensland Government
Certificate III in Tourism (Guiding & Operations) -
CTIA Training Institute - Gold Coast
Certificate II in Business -
Smart City Vocational College - Rockhampton
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