Eloise Stockton

• Oversee daily operations across a portfolio of 400 properties.
• Conduct and review property inspections to ensure compliance and maintenance standards.
• Prepare and issue lease renewals, notices, and bond release documentation.
• Coordinate maintenance and repairs with contractors while ensuring cost efficiency.
• Manage tenant relations, addressing concerns and ensuring timely rent payments.
• Monitor financial aspects, including arrears management, rent increases, and owner reimbursements.
• Lead, train, and support a team of four property managers to deliver consistent, high-quality service.
• Liaise with owners, tenants, and legal representatives regarding compliance, court orders, and insurance processes.
• Conduct market appraisals and implement rental pricing strategies to maximise returns.

• Delivered care and support to aged residents, including personal hygiene, toileting, feeding, and dressing.
• Assisted with meal service and ensured nutritional needs were met.
• Supported residents from diverse cultural backgrounds, including those with dementia.
• Facilitated entertainment and mental stimulation activities to enhance quality of life.

• Supported strata managers with daily administrative duties.
• Coordinated maintenance and services for multiple buildings.
• Uploaded property and compliance details to the NSW government system and ensured timely payments.
• Maintained consistent communication with clients via phone and email.
• Monitored and managed company email distribution.

• Delivered care and support to aged residents, including personal hygiene, toileting, feeding, and dressing.
• Assisted with meal service and ensured nutritional needs were met.
• Supported residents from diverse cultural backgrounds, including those with dementia.
• Facilitated entertainment and mental stimulation activities to enhance quality of life.

Admin responsibilites:

• Assisted families in securing aged care placements for loved ones.
• Applied advanced computer skills (Excel, Word, PowerPoint) to administrative tasks.
• Communicated effectively with clients via phone and email.
• Worked with individuals from diverse cultural and religious backgrounds, including dementia patients.