Eléonore Billaud
Brisbane,QLD
Summary
I am a French woman, looking for a full-time job. Curious, dynamic, passionate and with the facility to adapt, I wish to invest my skills and know-how within a company to help it to achieve its goals.
I am reliable, serious, punctual and autonomous. I would be thrilled to discover new perspectives and I am sure that I will fit well into your company.
Overview
11
11
years of professional experience
Work History
Assistant Sales Manager
TGD Consolidations
02.2023 - 08.2023
- Quotations (FR/ENG) Asia & US zones
- Commercial prospecting: prospect calls, mailing, database, information research, customer follow-up
- Negotiations
- Creation of marketing/communication content
- Handled and promptly resolved customer complaints to maintain professional relationships.
- Followed up on customers' inquiries to assess satisfaction with provided solutions.
- Obtained client information by answering telephone calls.
- Established strong customer relationships, building recommendations and loyalty.
- Called prospective clients in market area to explain products offered and qualify leads.
- Skilled at working independently and collaboratively in a team environment.
Vineyard Worker
SNC Billaud
01.2013 - 12.2022
- Supported vineyard operations through lifecycle of vines from spring pruning to fall harvests.
- Removed weak and diseased shoots from vines to improve space and resource availability for healthy shoots to grow.
- Planting vines with GPS
Development Manager
Château Gauthier
10.2021 - 11.2022
- Creation of sales tools (FR/ENG): price lists, technical sheets, brochures
- Sales prospecting: databases, phoning, mailing, tastings, customer follow-up
- Bottling preparation, supervision
- Meetings with American importers
- Organization of a trade show
- Creation of marketing & communication content (newsletter ; post instagram, linkedin & facebook)
Export Sales
BRÚ Brewery
02.2021 - 05.2021
- Incorporated product knowledge to create unique customer solutions and inspire confidence in purchase.
- Drove positive customer experience by building relationships and providing solutions to needs.
- Customer prospecting: database, mailing, phoning
- Creation of marketing documents
- Translation of documents
- Search for new suppliers
Management of Import - Export Operations
Maison De Cognac Martell & Co
02.2020 - 02.2020
- Prepared shipping documentation, maintaining compliance with US Customs and international regulations.
- Processed customs declarations and maintained records of customs documents.
- Follow-up of export orders
Waitress
Chez Claude Restaurant
07.2019 - 07.2019
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
International Prospecting
Carrig Brewing
05.2019 - 06.2019
- Customer prospecting: database, mailing, phoning
- Creation of marketing documents
- Translation of documents
Sales Assistant
King Jouet
04.2018 - 09.2018
- Helped customers locate products and checked store system for merchandise at other sites.
- Managed efficient cash register operations.
- Assisted customers with prompt and polite support in-person and via telephone.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Established rapport with customers using active listening and interpersonal skills.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Fielded customer questions to share information about products, availability, and pricing.
Sales Assistant
Okaïdi
10.2017 - 01.2018
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Established rapport with customers using active listening and interpersonal skills.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Listened to customer needs and desires to identify and recommend optimal products.
- Managed efficient cash register operations.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Education
MBA - Wine Marketing & Management
INSEEC Bordeaux
Bordeaux, France08.2023
BBA - Wine And Spirits Marketing
INSEEC Bordeaux
Bordeaux, France 08.2021
Advanced Diploma - International Business
Marguerite De Valois
Angoulême, France 06.2020
High School Diploma -
Lycée Sainte Marthe Chavagnes
Angoulême, France06.2018
Skills
- Brand Visibility
- New Account Development
- Action Planning
- Service Quality
- Wine Pairings
- Guest Relations Management
- Wine Service
- Business Management and Development
- Material Preparation
- Works as part of a team
- Client Relationship-Building
- Sales Initiatives
Accomplishments
- COMPÉTENCE SC E NTRESD ' I NTÉRÊT
- Maîtrise Pack Office, Pack Google, Canva, Akanéa
- Anglais niveau B1
- Espagnol niveau A2
- Musique
- Regarder des films et des séries : Romance, action, aventureet animés
- Lire : Romance, BD
- Voyager : Espagne, Angleterre, Italie, Allemagne, Belgique
- Portugal et Irlande
- Autonome
- Travail en équipe
- Capacité d'adaptation
- PERMIS B VÉHICULÉ
- FORMATION
- EXPÉRIENCE
- PROFESSIONNELLE
- Master Marketing & Management du Vin, INSEEC BORDEAUX
- Bachelor Commercialisation des Vins et Spiritueux, INSEEC BORDEAUX
- BTS Commerce International, Lycée Marguerite de Valois, ANGOULEME
- Obtention du Bac Professionnel Commerce, mention bien, Lycée Sainte Marthe Chavagnes, ANGOULEME20232021202020182019
Additional Information
SKILLS:
- Proficiency in Office Pack, Google Pack, Canva, Akanéa
INTERESTS:
- Music
- Watching films and series: Romance, action, history, adventure and anime.
- Reading: Romance, comics
- Travelling: Spain, England, Italy, Germany, Belgium, Portugal and Ireland.
Languages
French
Native or Bilingual
English
Professional Working
Spanish
Limited Working
Chinese (Mandarin)
Elementary
Timeline
Assistant Sales Manager
TGD Consolidations
02.2023 - 08.2023
Development Manager
Château Gauthier
10.2021 - 11.2022
Export Sales
BRÚ Brewery
02.2021 - 05.2021
Management of Import - Export Operations
Maison De Cognac Martell & Co
02.2020 - 02.2020
Waitress
Chez Claude Restaurant
07.2019 - 07.2019
International Prospecting
Carrig Brewing
05.2019 - 06.2019
Sales Assistant
King Jouet
04.2018 - 09.2018
Sales Assistant
Okaïdi
10.2017 - 01.2018
Vineyard Worker
SNC Billaud
01.2013 - 12.2022
MBA - Wine Marketing & Management
INSEEC Bordeaux
BBA - Wine And Spirits Marketing
INSEEC Bordeaux
Advanced Diploma - International Business
Marguerite De Valois
High School Diploma -
Lycée Sainte Marthe Chavagnes
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