Highly-motivated employee with desire to take on new challenges. Strong work ethic, open-minded, adaptability, patience and observation skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Stable Hand Manager - Polo Groom
Leacy Stables
Bambra , Victoria
04.2023 - 11.2024
Managed daily operations of the stable, including scheduling, hiring and training staff.
Developed feeding plans for each horse based on their individual needs.
Ensured that all safety protocols were followed at all times in the stable.
Waitress
My grandparent’s restaurant
Carcassonne , France
06.2019 - 10.2023
I started helping my grandparents in their restaurant when I was 15 years old, 5 years ago.
I worked there every summer os school holidays as a waitress/ runner.
I also presented the wines, their grape varieties, etc., particularly those produced in my family's winery, which were then served in the restaurant.
Explained menu items, describing ingredients and cooking methods upon request.
Assisted other wait staff members in times of heavy customer traffic.
Waitress
Cœur Des Sables
Montpellier , France
06.2023 - 09.2023
Took orders for food and drinks and delivered them to guests.
Checked back with customers throughout meal service to ensure satisfaction.
Served alcoholic beverages responsibly
Maintained polite and professional demeanor to patrons
Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Customer Care and Seller
Winery Anne De Joyeuse
Limoux , France
06.2022 - 09.2022
Provided customer service by answering inquiries and providing information about winery products.
Processed payments from customers using point-of-sale systems or other cash handling procedures.
Collaborated with staff members across departments to coordinate activities within the winery.
Resolved customer complaints quickly and efficiently.
Collaborated with other departments to ensure prompt resolution of customer issues.
Education
High School Diploma -
Jacques Ruffié
07-2023
Paul Valéry University
Montpellier
Skills
Time management
Teamwork, versatility, and attention to detail
Rigor, discipline, and efficiency
Customer Service Optimization
Strong communication and interpersonal skills
Task prioritization
Adaptability in Dynamic Environments
Friendly and helpful
Analytical Problem-Solving
Active listening
Affiliations
Muay Thaï - judo
Reading
Meet new people and learn about their cultures and customs