Elranie Joseph Bautista

• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
• Built strong relationships with clients to deliver emotional support and companionship.
• Improved client comfort by providing exceptional personal care and maintaining a clean, safe environment.
• Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
• Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
• Enhanced client well-being by assisting with daily activities such as bathing, dressing, and grooming.

• Reviewed source documents and listings to compile resources for identifying and correcting data allocation issues.
• Trained team members in best practices for data handling, improving overall productivity and data integrity.
• Streamlined data management workflows for increased efficiency and reduced processing time.
• Developed comprehensive data management strategies, ensuring secure storage and swift retrieval of critical information.
• Partnered with subject matter experts in continuous improvement process, upgraded data quality and recommended innovative information management strategies.

• Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
• Administered medications via IV, and intramuscular injections specifically immunizations and vaccines, and monitored responses.
• Performed routine wound care and dressing changes on schedule.
• Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
• Assessed patients to determine individual needs and develop care plans in coordination with multidisciplinary healthcare professionals.
• Improved patient satisfaction ratings by delivering compassionate and personalized care.
• Implemented infection control measures that significantly reduced hospital-acquired infections.
• Collaborated with interdisciplinary teams for optimized patient treatment plans and outcomes.
• Followed proper procedure for installation and removal of catheters, IVs, and PIC lines.
• Promoted a safe and comfortable healing environment by addressing patient concerns promptly and professionally.

• Reviewed and documented relevant information into data system applications.
• Contributed to cost containment efforts by identifying opportunities for more effective utilization of healthcare services without compromising patient outcomes.
• Advanced organizational goals for quality improvement by serving as a liaison between nursing staff, physicians, administrators, and patients during the review process.
• Adhered to strict timelines for case completion while maintaining a high level of accuracy and attention to detail during the review process.
• Managed caseload efficiently while maintaining strict confidentiality of sensitive information per HIPAA regulations.

• Performs independent nursing interventions through health promotion and education, ongoing assessment by identifying needs and problems through clinical observation and interaction, providing compassionate physical care, emotional support and spiritual care, and ensuring a safe and clean environment. Formulates nursing care plan of patients according to individual needs and applies the nursing process from admission to discharge of patient, ensuring proper documentation of care performed.
• Performs dependent nursing interventions. These activities being carried-out by the nurse under the physician’s order or supervision, or according to specified routines. Physician’s orders commonly direct the nurse to administer medications or intravenous therapy based on 12 Rights in Drug Administration, other treatment and diagnostic procedures.
• Performs collaborative interventions with other health team members and coordinates with ancillary services and other specialized services to contribute to patient-centered care goals.
• Abides with the provision established by the institution, department and unit. Complies with hospital procedures such as quality control, safety environmental and infection-control policies and procedures. Accepts accountability to job-related tasks and requirement delegated to.
• Reports any unusual event, which directly affects unit’s operations, performance and quality of work. Contribute to an adequate workforce that is diverse and sensible to alterations in the workplace. Takes care of the proper and accurate inventory of supplies and equipment through effective endorsement and recording.
• Helps in the clinical exposure, training and enhancement of skills of nurse trainees and student nurses.

CASES HANDLED:
- Renal failure

- Cancer
- All forms of Pneumonia

- Cardiac diseases
- Diabetes MellitusI/II

- PTB
- Hypertension

- Glomerulonephritis
- CVD/CAD/CHF

- Pre and Post-operative cases
- COPD

- VSD/CS with well babies
- Neuro Trauma

- Gynecologic Cases
- Dengue Cases

- Post CABG

- Post Coronary Angiogram

- Patients under Palliative care

- Acute Gastroenteritis (AGE)
- VCT/ HIV Positive

• Evaluated interactions between associates and customers to assess personnel performance.
• Optimized workforce scheduling to accommodate fluctuating call volumes, reducing wait times for customers.
• Spearheaded continuous improvement initiatives aimed at enhancing overall customer experience.
• Reduced employee turnover by implementing targeted training programs and performance evaluations.
• Conducted regular performance reviews, identifying areas of improvement and initiating corrective action plans as necessary.
• Managed escalated calls professionally, resolving customer concerns in a timely manner while maintaining excellent rapport.
• Championed employee development opportunities by identifying skill gaps and recommending relevant training courses.
• Boosted team morale and motivation by recognizing individual achievements and fostering a positive work environment.
• Increased first-call resolution rate through effective coaching and mentoring of team members.
• Streamlined call center operations for increased efficiency and productivity.
• Introduced innovative strategies for streamlining workflows, reducing average handle time without sacrificing quality.
• Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.