Elsie Jiao
Melbourne,VIC
Summary
A customer-focused staff with passion for variety and flavor profile of varying spirits and cocktails. Had fundamental bartending course, and can learn things quickly with strong adaptability. Always being friendly, open and committed to providing positive service experience.
Overview
2
2
years of professional experience
Work History
Freelance Graphic Designer
Bastion Advertising Agency
01.2023 - 09.2023
- Communicated with customers to present mockups and collect information for adjustments.
- Used Canva, Photoshop, Figma to create images and layouts for each monthly theme and special festivals.
Front Desk Receptionist
Honeymi Beauty Store
05.2023 - 07.2023
- Greeted guests at front desk and engaged in pleasant conversations while checking appointment.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Completed data entry and filing to keep records updated for easy retrieval.
- Collected payments, processed transactions and updated relevant records.
Marketing Intern
Shanghai Disney Resort
04.2021 - 12.2021
- Helped with planning and hosting of marketing events, and created a network of KOLs (Key Opinion Leaders) and MCN (Multi-Channel Network) agencies.
- Assisted in creating written, video and image content for marketing channels.
- Scheduled 100+ social media postings to advertise products and generate nearly 10 million+ views.
Education
Master of Commerce - Data Analyst
University of Sydney
Sydney, NSW12.2022
Bachelor of Accounting - Accounting
Curtin University
Perth, WA06.2020
Skills
- Adaptability and Flexibility
- Customer Service
- Liquor, Beer and Wine Knowledge
- RSA
Timeline
Front Desk Receptionist
Honeymi Beauty Store
05.2023 - 07.2023
Freelance Graphic Designer
Bastion Advertising Agency
01.2023 - 09.2023
Marketing Intern
Shanghai Disney Resort
04.2021 - 12.2021
Master of Commerce - Data Analyst
University of Sydney
Bachelor of Accounting - Accounting
Curtin University
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