Elva Mait
Townsville
Summary
Proven leader at Townsville Christian College, adept in retail business management and customer service. Excelled in creating efficient cafeteria workflows, significantly enhancing team collaboration and student satisfaction. Demonstrated exceptional critical thinking and active listening, ensuring smooth operations and positive relationships. Skilled in problem resolution, consistently delivering high-quality service.
Overview
1
1
year of professional experience
Work History
Lunch Server
Townsville Christian College
01.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Enhanced brand visibility within assigned territory through creative merchandising displays at retail locations.
- Collaborated with team members to maintain a clean, organized, and efficient retail environment.
- Boosted customer satisfaction by providing tailored retail solutions and personalized assistance.
Education
No Degree -
Townsville Christian College
Townsville, QLD10-2025
Skills
- Retail business management
- Customer service
- Active listening
- Critical thinking
- Problem resolution
Timeline
Lunch Server
Townsville Christian College
01.2024 - Current
No Degree -
Townsville Christian College
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