Elvan Ozkan
Templestowe,VIC
Summary
Motivated Service Worker and Barista. Communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly.Team member.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Barista
Simit Sarayi
10.2021 - 04.2022
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Cleaned counters, machines, utensils and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Operating espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Learned every menu preparation and numerous off-label drinks to meet all customer needs.
- Bakeing specialty food items like bagels and muffins.
- Cleaning and work areas daily.
- Made and served brand-specific café beverages per day with speed, quality and consistency.
- Constantly expanded personal knowledge of coffee styles and varieties.
- Trained new employees in groups and in one-on-one scenarios.
- Provided in information to customers on beverage preparation and samples .
Waitress
Gabriel Fitzroy
04.2020 - 12.2020
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials and took drink orders.
- Bussed and reset tables to keep dining room and work areas clean.
- Checked identification for minimum age for sale of alcoholic beverages.
- Prepared specialty desserts for customers for special occasions.
Service Crew Member
Cafe Keyif
05.2015 - 05.2018
- Kept all prep areas clean by sweeping, mopping and washing down counters.
- Kept customers areas organized.
- Cooked, prepared and food for customers.
- Verified freshness of food and ingredients by checking for quality, keeping track of new and expired .
Education
4.8 - Fine Arts
Istanbul University
Turkey08.2010
Skills
- Service
- Plates Presentation
- Food Preparation
- Sandwich Preparation
- Smoothie Making
- Coffee and Tea Expertise
- Beverage Preparation
- Soft Selling
- Team Player
- Hospitality and Accommodation
Certification
- Licensed barista
Languages
English
Professional Working
Timeline
Barista
Simit Sarayi
10.2021 - 04.2022
Waitress
Gabriel Fitzroy
04.2020 - 12.2020
Service Crew Member
Cafe Keyif
05.2015 - 05.2018
4.8 - Fine Arts
Istanbul University
- Licensed barista
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