Elvira Vangelatou
Oakleigh South,VIC
Summary
Aspiring pastry chef with over 9 years of experience in hospitality and retail, currently training at William Angliss in Certificate IV in Patisserie. Eager to develop technical pastry skills and gain hands-on experience in a professional kitchen. Creative, detail-oriented and committed to learning the art of patisserie while maintaining strong time management, teamwork and customer service skills from previous leadership roles.
Overview
9
9
years of professional experience
Work History
Retail Manager
Chemist Warehouse
03.2022 - Current
- Manage and direct a team of 26 staff members
- Hire and train new employees while maintaining staffing budget
- Manage payroll
- Order stock through multiple suppliers and oversee stock management within budgets
- Handle customer queries and complaints
- Motivate staff to meet and exceed sales targets
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized
Head Waitress
Mythos GR Bar
02.2020 - 03.2022
- Took customer orders and managed reservations
- Trained new staff members
- Operated cash register and EFTPOS
Barista
The Last Piece
06.2019 - 02.2020
- Prepared coffee with latte art in a fast paced environment
- Maintained bar cleanliness and organization
- Handles cash and EFTPOS
- Made beverages including juices, smoothies and alcoholic drinks and cocktails
- Managed bar inventory
Restaurant Manager
The Italian Corner
10.2017 - 06.2019
- Managed inventory and placed supplier orders
- Hired and trained staff
- Closed till and reconciled cash
- Resolved customer complaints
- Made coffee with latte art
Waitress Supervisor
Orexi Souvlaki Bar
03.2016 - 10.2017
- Assisted with food prep
- Supervised staff in final 6 months
- Handled cash and EFTPOS
- Trained new staff members
Education
Certificate IV - Patisserie
William Angliss Institute of TAFE
Melbourne, VIC08-2026
High School Diploma -
South Oakleigh Secondary College
Oakleigh South, VIC11-2018
Skills
- Hospitality and retail management
- Team leadership and staff training
- Barista skills and latte art
- Customer service and conflict resolution
- Stock control and ordering
- Attention to detail
Accomplishments
- Nominated Retail Manager of the year 2024
Languages
English
Native or Bilingual
Greek
Native or Bilingual
Timeline
Retail Manager
Chemist Warehouse
03.2022 - Current
Head Waitress
Mythos GR Bar
02.2020 - 03.2022
Barista
The Last Piece
06.2019 - 02.2020
Restaurant Manager
The Italian Corner
10.2017 - 06.2019
Waitress Supervisor
Orexi Souvlaki Bar
03.2016 - 10.2017
Certificate IV - Patisserie
William Angliss Institute of TAFE
High School Diploma -
South Oakleigh Secondary College
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