Elaine Xu
Melbourne
Summary
At Cosmetic Queen, I spearheaded a social media overhaul, significantly boosting brand visibility and follower engagement. My expertise in POS system operation and knack for exceptional customer service resolved inquiries and enhanced shopping experiences. Skilled in cash handling and prioritizing tasks, I consistently ensured operational excellence and customer satisfaction.
Overview
1
1
year of professional experience
Work History
Sales Assistant
Cosmetic Queen
02.2024 - 12.2024
- Improved social media presence by creating engaging content that resonated with target audiences, driving follower growth and enhancing brand recognition.
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
Master of Teaching - Secondary Education
Monash University
Clayton, VIC11-2025
Bachelor of Business - Economics And Finance
RMIT University
Melbourne, VIC05-2023
Skills
- POS system operation (Lightspeed, Shopify, etc)
- Cash handling
- Stock management
- Task prioritization
Availability
Monday, Tuesday, Thursday, Friday, Saturday, Sunday
Visa Type: Student 500 (Expires at 03/2026, apply for 485 afterwards)
Languages
English
Full Professional
Chinese
Native or Bilingual
Timeline
Sales Assistant
Cosmetic Queen
02.2024 - 12.2024
Master of Teaching - Secondary Education
Monash University
Bachelor of Business - Economics And Finance
RMIT University
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