Developed strong communication and interpersonal skills in fast-paced customer service environment. Demonstrated ability to manage multiple tasks and provide exceptional service to guests. Seeking to transition into new field where these skills can be effectively utilised and expanded.
Overview
2
2
years of professional experience
Work History
Front of House Employee
Smoking Gringos
259 Blacktown Road, Prospect NSW
08.2024 - Current
Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
Contributed to team efficiency by promptly completing side work tasks during downtime periods.
Boba Barista
Gotcha Fresh Tea
Patrick St, Blacktown NSW
05.2023 - 06.2024
Collaborated with team members to optimise workflow during peak hours for improved customer service.
Maintained a clean and organised workspace, adhering to strict health and safety standards.
Developed strong knowledge of menu offerings, enabling prompt and accurate order taking.
Contributed to store cleanliness, carrying out routine cleaning tasks as part of daily responsibilities.
Demonstrated strong multitasking abilities by preparing multiple orders simultaneously without compromising quality.