Elyse Ferrigno
Melbourne
Summary
Dynamic and detail-oriented professional with extensive experience at John Fawkner Cardiology. Proven expertise in data entry and document preparation, complemented by strong communication skills. Enhanced office efficiency through proactive problem-solving and maintained a well-organized filing system and well organization in general, contributing to improved patient care and satisfaction.
Overview
7
7
years of professional experience
Work History
Secretarial Assistant
John Fawkner Cardiology
06.2022 - Current
- Organized all Doctors Clinic everyday and making sure all correspondence needs for patients where in file
- Following up on patients after surgery's
- Booking the appropriate follow up appointments and cardiac testing
- Assisted in making sure everything was organized and on time for doctors clinics
- Doing Ecg's for Patients when required
- Replying to all emails and queries from other GPs and patients.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Contributed to the development of an efficient office environment through continuous improvement initiatives.
- Assisted in preparing timely and accurate reports for management decision-making purposes.
- Maintained a well-organized filing system for easy document retrieval, improving overall productivity.
- Contributed to a positive work atmosphere through proactive communication and collaborative problem-solving efforts.
Billings
John Fawkner Cardiology
06.2022 - Current
- Worked effectively in fast-paced environments.
- Billing all patients that came in for cardiac reviews or tests on day.
- insure correct item numbers where claimed for medicare.
- Doing all medicare rebates for patients.
- Assisting in debt collection for out standing accounts.
- Doing Inpatient billing at end of every month
Billing Assistant
John Fawkner Private Hospital
08.2021 - 05.2022
- Billing all Patient Hospital Stays
- Insuring they are all being billed under the correct and current private health insurance
- Double checking with patients that all lengths of stays are corrected
- Corresponding with patients private health insurance that all patients are receiving the correct coverage
Ward Clerk
John Fawkner Private Hospital
02.2018 - 08.2020
- Organized paperwork for doctors, nurses, and patients.
- Assisted nursing staff with daily tasks, contributing to a well-organized and functional ward environment.
- Documented latest information in computer system and printed paperwork.
- Stored and retrieved permanent records on daily basis.
- Making sure everything is organized prior to patients arrival and discharge,
- Insuring all patients feel comfortable and are happy with the level of treatment they are receiving,
- Making sure ward is always stocked and supplied in case of any medical emergency's.
- Filling all patients notes from admission for medical records.
Education
High School Diploma -
Catholic Regional College
Sydenham, VICSkills
- Data entry proficiency
- Document preparation
- File management
- Proofreading expertise
- Communications
- Fast pace working
- Phone etiquette
- Very good at interacting with People from all ages
- Being understanding of a patient current situation
Timeline
Secretarial Assistant
John Fawkner Cardiology
06.2022 - Current
Billings
John Fawkner Cardiology
06.2022 - Current
Billing Assistant
John Fawkner Private Hospital
08.2021 - 05.2022
Ward Clerk
John Fawkner Private Hospital
02.2018 - 08.2020
High School Diploma -
Catholic Regional College
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