Elyse Macpherson
High Wycombe,Western Australia
Summary
Throughout my transport journey, I've had experience in a range of administrative and operational roles that have broadened my knowledge and skill set in the industry for the past 19 years. I believe this has molded me into the Operations Manager that I am today, successfully managing a team of drivers, mechanics, yard staff, and office staff, moving General and Heavy Haulage freight across WA. I'm a highly organized individual with vast problem-solving skills, driven, and consistently looking to improve processes and company growth. I pride myself on being able to adapt and work in a team environment, but I also take pride in working individually and doing whatever it takes to get the best results. I'm looking for the right team to further my knowledge in the industry and create new challenges that will broaden my skill set while working in a fun, team environment.
Overview
20
20
years of professional experience
Work History
Operations Manager
DTMT Logistics Pty Ltd
Bibra Lake, WA
11.2013 - Current
- Coordination and management of general, oversize, and OSOM heavy haulage movements. Transporting various loads throughout WA metro and regional areas with an enficess on project based works for the construction and mining industry. Executed jobs for major and smaller mining and construction companies all over WA.
- Experience working alongside numerous freight forwarders and shipping agents, coordinating shipment collections and deliveries from various WA ports to metro and regional areas. Liaising with ports for bookings and crane/forklift allocations to get freight loaded or unloaded to meet shipping and client deadlines.
- Applying for and obtaining the required permits and/or escorts to facilitate movements via Main Roads WA, Western Power, Horizon Power, and any other site- or job-specific agencies.
- Assessing clients' job requirements and providing appropriate quotations.
- Liaising with clientele via phone or email on a frequent basis, supplying status reports on their freight movements.
- Designed and implemented techniques to reduce the time and costs required to obtain and move goods.
- Problem-solving by working with team members and customers to find workable solutions to any issues that arise, to meet client deadlines.
- Ability to complete route assessments and swept paths using CAD for any oversize or specialized freight movements.
- Collaborated in the development of company procedures and policies.
- Liaising with HSE to complete incident or damage reporting.
- Carrying out successful audits with Main Roads and SAI Global agents.
- Providing professional customer service and attention to their needs, whether face-to-face or through phone conversations.
- Recognized by management and clientele for providing exceptional customer service.
- Ability to work in a team or unsupervised, and manage drivers, yard staff, and administrators to ensure efficient and productive day-to-day runnings of the company.
- Created agendas and communication materials for team meetings. Carry out toolbox meetings, performance reviews, driver notices, and memos. Finance, operational meetings, and data analysis.
- Liaising and organizing subcontractors to carry out any overflow work.
- Ensuring all personnel follow HSE policies and procedures.
- Ensuring all personnel have had adequate training and inductions to do their job. Training includes Chain of Responsibility Legislation, Quality Assurance, HSE, Main Roads Permits, Networks and Conditions, Fatigue Management, Maintenance Systems, and Load Restraint.
- Driver fatigue rostering and management.
- Coordinate vehicle and trailing equipment maintenance. Liaising and working alongside the workshop to manage any faults and services that need to be done.
- Assisting the workshop manager with parts quotations and purchases.
- Fleet tire management and allocations.
- Computer literate and experienced in using Microsoft programs, Eroad, and Xero.
- On-site load supervision.
Logistics Coordinator Assistant
Peter Tippett Haulage
High Wycombe, WA
09.2011 - 11.2013
- Coordinated drivers and the day-to-day runnings of Peter Tippett Haulage, Heavy Haulage, and platform allocations.
- Liaised with clients via phone and email on job requirements.
- Assessed the job and chose the best combination to perform the task.
- Applied for and maintained Main Roads permits for all vehicles and trailing equipment.
- Quoted various works based on the company rate sheets.
- Liaised with subcontractors with overflow work.
- Attend sites, and supervise various load-outs.
- Liaised with drivers on job requirements, and assisted the operations manager.
- Organized files, developed spreadsheets, and scanned documents.
- Maintaining driver rosters and fatigue management records.
- Maintained business records by updating customer information.
- Maintained a positive working relationship with fellow staff and management.
- Coordinated equipment maintenance.
Pick Ups Administrator
Regal Transport
South Guildford, WA
02.2008 - 03.2011
- Performed various administritive duties including filing, data entry, answering phone calls, scanning documents and dealing with walk in customers.
- Used company booking system to book in items for collection
- Assisted operations with day to day duties, including directing phone calls or assisting with driver manifestingng.
Futher Experience Available on Request
Various
Perth, WA
01.2006 - 01.2011
Education
High School Diploma -
La Salle College
Vivash WA11-2006
Certificate - AUTO CAD
Carlisle TAFE
Perth, WA01-2006
Skills
- OSOM
- Wharf Discharges
- Civil and Mining Freight Movements
- OHSE Incident Investigation
- Vehicle Maintenance
- Planning and Coordination
- Cost Analyisis
- SAI Global - Quality Assurance
- Swept Paths (BRICSCAD) and Route Assessments
- HR Matters
- Fatigue Management
Referee
On request
Timeline
Operations Manager
DTMT Logistics Pty Ltd
11.2013 - Current
Logistics Coordinator Assistant
Peter Tippett Haulage
09.2011 - 11.2013
Pick Ups Administrator
Regal Transport
02.2008 - 03.2011
Futher Experience Available on Request
Various
01.2006 - 01.2011
High School Diploma -
La Salle College
Certificate - AUTO CAD
Carlisle TAFE
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