Ema Venegas Fellenberg
Central Coast,NSW
Summary
Reliable Banquet Server with a solid background in efficient and hygienic food service. Known for maintaining a high level of workplace focus and demonstrating excellent physical coordination. My professional and approachable demeanor allows for seamless interactions with both patrons and colleagues. Proficient in the intricacies of banquet operations, I am committed to ensuring flawless execution for a positive and memorable guest experience.
Overview
7
7
years of professional experience
Work History
Banquet Server
Torreón del Principal
Santiago De Chile, Chile
01.2017 - 12.2023
- Collaborated with kitchen staff to deliver food smoothly, adapting service based on customer requests and kitchen readiness.
- Provided prompt, friendly service to all guests during banquets or catered events.
- Promptly addressed customer concerns, escalated issues to management for swift resolution when needed.
- Assisted with closing duties such as restocking supplies, wiping down surfaces.
- Cleared away used plates and utensils following end of meal service.
- Greeted guests upon arrival and provided assistance throughout the event.
- Carried appetizer and drink trays around events and maneuvered around guests and furniture without spilling.
- Walked among tables and refilled water and beverage glasses or took orders for more drinks and food.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Assisted in the setup and breakdown of banquet tables, chairs, linens, and other equipment.
- Collected dishes promptly after each course, cleared crumbs and glassware and maintained customer satisfaction.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Planned and completed group projects, working smoothly with others.
Education
High School Diploma -
Almenar De Pirque
Santiago De Chile11-2023
Skills
- Menu Memorization
- Food Running
- Customer Service
- Food Handling
- English and Spanish Fluency
- Food service
- Fast learner
Languages
Spanish
Native/ Bilingual
English
Professional
Timeline
Banquet Server
Torreón del Principal
01.2017 - 12.2023
High School Diploma -
Almenar De Pirque
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