Emaan Afzal

• Created reports and documents as requested by the office manager

• Proficiently managed transactional processes within the time frame enabling me to achieve clientele satisfaction effectively

• Maintained inventory of office supplies and equipment, ensuring that the office was stocked with necessary items to avoid any upcoming future issues resulting in a stress-free environment

• Provided administrative support to multiple departments, including scheduling, and coordinating meetings and events.

• Created and maintained paper and electronic filing systems, resulting in improved organisational efficiency and maintaining integrity

• Participated in legal clinics, providing pro bono services that enhanced access to legal assistance for underserved communities.
• Managed more than 30 incoming calls, emails and faxes per day from customers.
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• Working at Hungry Jacks has enabled me to develop long-lasting skills I now apply to everyday life. I have effectively;

• Demonstrated leadership skills when managing customer care in times of difficulty.

• Demonstrated the ability to work in a fast-paced environment and manage multiple tasks simultaneously and effectively, resulting in higher sales

• Greeted customers in a friendly and professional manner, quickly addressing any inquiries, resulting in satisfied customers

• Fostered strong, respectful relationships with colleagues and customers, characterised by mutual trust and understanding, to create a collaborative and supportive work environment.

• Worked front counter, drive-thru and other areas.