Summary
Overview
Work History
Education
Skills
Timeline
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Emaan Khan

Summary

Personable and upbeat, bringing strong interpersonal skills and a positive attitude to customer interactions. Knowledgeable about product merchandising and point-of-sale systems, with a knack for identifying customer needs and providing tailored recommendations. Dedicated to driving sales and enhancing customer satisfaction.

Overview

2
2
years of professional experience

Work History

Admin Assistant

Yarra Hotel Group
11.2024 - Current
  • Currently I am working in Admin for a hotel company named Yarra Hotel Group. This job requires me to organise meetings and appointments for a variety of employees amongst the company. In addition I must ensure the office is organised and the materials/equipment needed for the day is prepared for the employees. This job also entails dealing with invoices and uploading them to the necessary files or preparing documents needed for certain meetings.
  • Communication and organisation are vital in this role. I must ensure my communication is strong amongst the whole team to ensure the day runs smoothly. I must update and notify members if situations change to avoid any confusion or disarray. Additionally, I must ensure all documents and appointments are organised and factor in any travel time or duplicate copies needed.

Retail Assistant

Kmart
01.2024 - 04.2024
  • Previously I worked as a retail assistant at Kmart. This job required me to stock new and existing products onto the store floor and follow shelf designs as set by management. I had to ensure all products were presented in an appealing way with easy access to ensure customer satisfaction.
  • Through this role, I was able to expand my knowledge and skills in the retail industry. I have been able to learn the habits of consumers and how to attract customers to buy products. I have also learnt to appreciate the importance of cleanliness, organization and uniformity in the retail environment and how this allows a project to excel in sales. Additionally, this role also allowed me to grow my communication skills. I was constantly required to talk to customers and adhere to any questions they may have. This requires me to present an approachable persona and learn the store floor and products well enough to be able to assist them.

Crew Trainer

McDonald's, Royal Children's Hospital
04.2023 - 01.2024
  • Previously, I worked at Royal Children's Hospital McDonald's as a crew coach. After working at McDonald's, I have learnt many valuable skills that will assist me in the future. Being a crew coach required me to train new staff members as well as take initiative and responsibility of the crew on my shift. Through my experience as a crew coach, I have learnt skills such as time management, multitasking, communication and leadership. When on shift, I was required to communicate with customers in a respectful and professional manner no matter the situation. This experience taught both communication and problem solving skills by resolving issues that may arise effectively and respectfully. I have also learnt how to manage multiple tasks and responsibilities at once as I was often required to help my co-workers in numerous different areas of work as well as meet high service standards.
  • My past achievements at McDonald's include being promoted to crew coach, being asked to represent my McDonald's branch at a corporate event, being a part of the safety team and winning employee of the month on multiple occasions. I personally also found the role rewarding by being able to lighten someone's day by simply listening and conversing with them.

Education

High School Diploma -

Our Lady of Mercy College
Melbourne, VIC
12-2024

Skills

  • Customer service
  • Teamwork
  • Problem-solving
  • Teamwork and collaboration
  • Time management

Timeline

Admin Assistant

Yarra Hotel Group
11.2024 - Current

Retail Assistant

Kmart
01.2024 - 04.2024

Crew Trainer

McDonald's, Royal Children's Hospital
04.2023 - 01.2024

High School Diploma -

Our Lady of Mercy College

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Emaan Khan