EMAD AGHA
Summary
Security professional with solid background in protecting assets and ensuring safety. Proven ability to assess risks, manage security protocols, and respond effectively to incidents. Strong focus on collaborative team efforts and adapting to evolving security needs. Reliable and skilled in surveillance, access control, and emergency response.
Overview
8
8
years of professional experience
Work History
Security Officer
MSS – Channel 7
10.2017 - Current
- Customer dealing throughout the active period during job.
- Monitor screens and CCTV to ensure assets are protected, to deter offenders, to detect any signs of a security breach.
- Interact with key stakeholders including building management, emergency services, client representatives and security officers via phone, radio and intercom systems.
- Monitored facility access and ensured compliance with security protocols.
- Monitored premises to ensure safety and security of personnel and property.
- Conducted regular patrols to identify and mitigate potential threats or hazards.
Network Support Operator
VLine
12.2024 - 03.2025
- Monitoring train operations: Actively tracking train movements across the V/Line network using real-time data systems, identifying potential delays or disruptions.
- Incident management: Responding to incidents like signal failures, track issues, weather disruptions, or passenger emergencies by coordinating necessary actions with relevant teams.
- Communication coordination: Communicating with train crews, station staff, and other stakeholders regarding service updates, disruptions, and necessary adjustments.
- Network optimization: Utilizing operational tools to manage train schedules, optimize network flow, and minimize delays.
- Reporting and analysis: Maintaining detailed records of operational events, identifying trends, and providing reports to inform network improvements.
- Full Time
Security Officer/Control Room Operator
MSS – 333 Collins
06.2023 - 08.2023
- Monitoring & Surveillance: Operated CCTV and alarm systems to monitor premises, detect suspicious activities, and ensure the safety of personnel and assets.
- Incident Response: Responded to security breaches, alarms, and emergency situations, coordinating with law enforcement and emergency services as required.
- Access Control: Managed entry and exit points, conducted ID verification, and ensured only authorized personnel accessed restricted areas.
- Report Writing & Documentation: Maintained detailed logs, incident reports, and shift records to support investigations and compliance with security protocols.
- Team Coordination & Communication: Worked closely with on-site security teams, dispatching guards to incidents and providing real-time updates via radio and control room systems.
- Full time
Education
Bachelor of Civil Engineering (Honors) -
Victoria University
12.2021
Bachelor of Technology - Mechanical Engineering
Indus University
01.2014
Skills
- MS office
- Incident reporting
- CCTV monitoring
- Superior customer service
- Access control
Websites
Timeline
Network Support Operator
VLine
12.2024 - 03.2025
Security Officer/Control Room Operator
MSS – 333 Collins
06.2023 - 08.2023
Security Officer
MSS – Channel 7
10.2017 - Current
Bachelor of Technology - Mechanical Engineering
Indus University
Bachelor of Civil Engineering (Honors) -
Victoria University
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