Eman Mohammed
Melbourne,VIC
Summary
Empathetic and patient support worker committed to empowering vulnerable individuals through genuine care, active listening, and personalised support. Passionate about promoting independence, resilience, and well-being by building meaningful relationships and fostering inclusive, recovery-oriented environments. A reliable team player with strong communication skills, adaptability, and a dedication to continuous learning and strengths-based practice that upholds dignity and drives positive change.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Support Worker (SIL Home)
Claro Aged Care and Disability Services
Melbourne, Victoria
05.2022 - Current
- Supported clients with personal hygiene, mobility, and daily living activities, ensuring dignity and privacy
- Operated mobility aids, including hoists, standing machines, and wheelchairs, for safe transfers
- Transported clients to appointments and social events, enhancing community engagement
- Administered medications, monitored health conditions, and documented care to uphold safety and quality standards
Residential Support Worker
Life Without Barriers
03.2021 - 02.2023
- Administered medications according to prescribed protocols, ensuring proper dosage and adherence to schedules.
- Fostered a positive living environment, promoting independence and encouraging socialization among residents.
- Delivered compassionate personal care, assisting with activities of daily living such as bathing, dressing, grooming, and toileting.
- Facilitated group activities that promoted social interaction, skill-building, and emotional wellness for residents.
- Handled emergency situations with a calm and focused demeanour, following established protocols to ensure resident safety.
Complex Behaviour Support Worker
Aruma
02.2021 - 12.2021
- Delivered 1:1 and 2:1 support to NDIS participants with complex needs.
- Applied PBS strategies in line with Behaviour Support Plans.
- Kept accurate notes and incident reports for ongoing care planning.
- Built strong, trust-based relationships with participants and families.
- Managed long and overnight shifts with focus and professionalism.
- Contributed to team culture through training, debriefs, and collaboration.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
Personal Care Assistant in Aged Care
Both Arcare Carnegie and Mercy Place Dandenong Aged care
Melbourne, Victoria
05.2019 - 05.2020
- Assisted residents with daily activities, personal hygiene, and mobility using equipment
- Provided nutrition, hydration, and respectful, compassionate care
- Worked effectively in teams and communicated with residents, families, and staff
Administration/Assistant
Jellicoe Family Day Care
11.2015 - 05.2016
- Customer calls | Communicative contact with customers | Administration calls/book and record keeping | Filling extensive documents
Education
Associate degree - health science
RMIT University
Melbourne, VIC01.2019
Certificate III - individual support
VICSEG New Future Training
Melbourne, VIC01.2018
VCE certificate -
The Grange P- College
Melbourne, VIC01.2017
Skills
- Excellent communication skills, including active listening and adaptability, both verbally and in writing
- Builds rapport quickly with people from all backgrounds, creating a supportive and inclusive environment
- Strong organizational skills with the ability to multitask, prioritize, and meet deadlines in fast-paced settings
- Instruction-focused with a strong ability to convey clear information and guidance
- Strong time management and organizational skills, ensuring tasks are completed efficiently and on time
- Proficient in computing and documentation, with experience in using Microsoft Word, Excel, Outlook, and record-keeping
- Effective team player and communicator, fostering collaboration and positive relationships
- Skilled in conflict resolution, maintaining professionalism and composure under pressure
Certification
- Associate degree in health science
- Certificate III in individual support (Ageing, home and community)
Languages
Fluent in English
Amharic
Somali
Oromo
Hobbies and Interests
- Writing
- Social activities
- Gaining new skills
- Reading
- Making new friends
- Gym & Pilates
Training
- Supporting People with Disability to Use Medications Course: Midazolam delivery, assist with medication
- First Aid with Anaphylaxis, CPR and Asthma
- Epilepsy and Behavioral Support: Epilepsy Aware, Mabo Training
- Care Skills: Manual Handling, PEG Feeding, Infection Control
- Trauma-Informed, The Centre of Healing
- All NDIS modules
- Victorian Driving Licence (full licence)
Timeline
Support Worker (SIL Home)
Claro Aged Care and Disability Services
05.2022 - Current
Residential Support Worker
Life Without Barriers
03.2021 - 02.2023
Complex Behaviour Support Worker
Aruma
02.2021 - 12.2021
Personal Care Assistant in Aged Care
Both Arcare Carnegie and Mercy Place Dandenong Aged care
05.2019 - 05.2020
Administration/Assistant
Jellicoe Family Day Care
11.2015 - 05.2016
Associate degree - health science
RMIT University
Certificate III - individual support
VICSEG New Future Training
VCE certificate -
The Grange P- College
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