Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Emanuela Tawfiq

Geelong,VIC

Summary

Motivated and adaptable professional with a background in customer service and team collaboration. Eager to transition into the public sector, showcasing strong analytical and communication skills. A quick learner committed to continuous improvement, ready to bring a proactive approach and detail-oriented mindset to enhance service delivery.

Overview

2025
2025
years of professional experience

Work History

Medical Receptionist

RADIUS Imaging
07.2022 - Current
  • Schedule patient appointments, verifying accuracy of appointment times with providers.
  • Process referrals for specialist care when requested by physicians or patients.
  • Manage office phone lines by checking voicemail, returning calls and directing messages to team members.

Volunteer Receptionist

Barwon Health
  • Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
  • Performed data entry tasks into various computer systems accurately and promptly.

Education

HLTAID009 Provide Cardiopulmonary Resuscitation

St John Ambulance

Year 12 VCE -

The Gordon Tafe

Diploma - Medical Coding and Billing

Alison

Skills

  • Attention to detail
  • Advocacy skills
  • Leadership
  • Communication
  • Customer Relations
  • Performance Management
  • Problem Solving
  • Data & Policy Analysis
  • Time Management
  • Critical Thinking

Languages

  • English, native
  • Assyrian, native
  • Arabic, limited proficiency

References

References available upon request.

Timeline

Medical Receptionist

RADIUS Imaging
07.2022 - Current

Volunteer Receptionist

Barwon Health

HLTAID009 Provide Cardiopulmonary Resuscitation

St John Ambulance

Year 12 VCE -

The Gordon Tafe

Diploma - Medical Coding and Billing

Alison

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Emanuela Tawfiq