Emanuele Baldassini
Wolli Creek,NSW
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
20
20
years of professional experience
Work History
Sales Assistant
Aldi
09.2023 - Current
- Increased sales by building strong customer relationships and providing excellent service.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
Pizza Chef
Casa Mia Osteria
09.2022 - 04.2023
- Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
- Cleaned and sanitized work areas, utensils and equipment.
- Received and stored food supplies, raw materials and other ingredients. Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
- Coached new workers on store policies, pizza making, and dough preparation.
- Tracked inventory of ingredients and supplies to keep kitchen well stocked and meet product and service demands.
- Packaged, arranged and labeled ingredient stock, storing at established temperatures. Managed to make more than 50 pizzas per shift.
Business Owner
Azzurro 753
10.2019 - 08.2022
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Trained and motivated employees to perform daily business functions. Trained new employees on proper protocols and customer service standards.
- Received and stored food supplies, raw materials and other ingredients. Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
- Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
Sales Agent Representative
Arrow Diagnostics
07.2015 - 12.2018
- Built relationships with customers and community to promote long term business growth.
- Contributed to team objectives in fast-paced environment.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Professional Drummer
Ego Brain
12.2003 - 12.2013
- Applied knowledge of harmony, melody, rhythm and voice production to individualize presentations and maintain audience interest.
- Selected appropriate pieces to meet performance needs and showcase skills. Interpreted and modified music to personalize performances.
- Used printed text and musical notations to memorize musical selections and routines.
- Attended rehearsals, soundchecks and call times and evaluated sound quality.
- Adapted new concepts and sound arrangements with band members.
- Practiced individually and with ensemble regularly to develop consistent excellence of execution.
Education
School of Music - Drums - Music Performance
Ritmix School Music
Fiano Romano, Italy06.2018
Professional Course - Sales Agent Certification
Beta Information
Lugo, Italy01.2015
School of Music - Drums - Music Performance
Saint Louise College of Music
Rome, Italy10.2013
High School Diploma -
Liceo Lorenzo Rocci
Passo Corese, Italy06.2008
Skills
- Regulatory Standards
- Teamwork and Collaboration
- POS Systems
- Dependable and Responsible
- Stock Management
- Safe Equipment Operation
- Complex Problem-Solving
- Processing Payments
- Opening and Closing Procedures
- Industry Best Practices
- Drum Tuning
- Rhythmic Foundations
Additional Information
My area manager (ALDI) Thomas Nicholls has successfully agreed to interstate transfer from NSW to WA.
Thomas Nicholls
Email: thomas.nicholls@aldi.com.au
Contact Number: 0437 583 120
Languages
Italian
Native or Bilingual
English
Professional Working
Timeline
Sales Assistant
Aldi
09.2023 - Current
Pizza Chef
Casa Mia Osteria
09.2022 - 04.2023
Business Owner
Azzurro 753
10.2019 - 08.2022
Sales Agent Representative
Arrow Diagnostics
07.2015 - 12.2018
Professional Drummer
Ego Brain
12.2003 - 12.2013
School of Music - Drums - Music Performance
Ritmix School Music
Professional Course - Sales Agent Certification
Beta Information
School of Music - Drums - Music Performance
Saint Louise College of Music
High School Diploma -
Liceo Lorenzo Rocci
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