Ember Sweeney

Managing personal dealings and administration for busy restauranteur and media personality while supporting other team members with marketing and operational tasks. Heavy calendar management, relationship development, extensive domestic and international travel booking, content creation and social media marketing for various hospitality venues. (Left due to redundancy)

Leadership position in luxury retail environment, managing tight administration processes and assisting team in achieving sales targets. Providing feedback and support on sales techniques to team members. Handling complaints and delivering after sales care to to clients including watch servicing requests and jewellery repair.

Managing the administration and operational functions of the organisation while supporting the general manager and executive director with EA responsibilities including travel booking, diary management, drafting correspondence and personal errands. Managing the office operations including coordinating meetings, facilities maintenance and supplies.

Effective office manager, curate the daily experience of each team member in an office of 50 employees, facilitating interpersonal and professional engagement while managing the operational functions and facilities of the office and providing administrative support to company executives. (Left due to redundancy)

Oversee the organisational efficiency of the office workspace through communication and collaboration with heads of various departments and provide general administrative support to all members of the team while balancing competing priorities. Stand in as primary customer service representative when required, responding online and phone requests, complaints and enquiries.

Leadership position managing all administrative aspects and operations of luxury retail store in a multicultural team with a high visibility position. Managing business administration, store visual merchandising and stock inventory, loss prevention strategies, conducting monthly stock take and investigating discrepancies. Leading the day and setting sales goals in lieu of store manager when required.

Thrived in retail positions of Sales Assistant at David Jones, Sales Manager at AMP Monaco and Sales Executive at Opal Minded. From foundational skills such as cash handling, operating POS equipment and store presentation to client relationship management, exceeding personal sales targets and managing store social media.