Emer Fitzpatrick

• Successfully managed a diverse range of events including weddings, corporate functions, and special occasions, consistently exceeding client expectations.
• Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
• Hired and trained both permanent and temporary staff members.
• Handled catering scheduling, ordered food and planned events.
• Coordinated with event planners for floor and table layouts, guest numbers, and overall catering needs.
• Managed high-quality food preparation and presentation, ensuring consistent client satisfaction.

• Increased brand awareness by developing and implementing innovative marketing campaigns and events.
• Supported event planning initiatives by coordinating ticket sales, registrations, and participant tracking.
• Improved search engine rankings by implementing effective SEO techniques and optimizing website content.
• Traveled to promote current programs and drive marketing through trade shows and industry conferences.
• Developed strong relationships with key industry influencers, leading to increased brand exposure and partnership opportunities.
• Enhanced customer engagement through the creation of compelling content for website, blog, and social media platforms.
• Developed and implemented targeted digital strategy to improve business performance.
• Mentored junior team members to develop their skills in event planning and supervision practices.

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• Managed day-to-day business operations.
• Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
• Produced high-quality social content, ensuring alignment with brand voice and messaging.
• Communicated with followers, responding to comments and queries timely in brand style and tone.
• Assessed event success and uncovered room for improvement through client feedback.