EMER GILLEN
Airlie Beach,QLD
Summary
Friendly and reliable hospitality worker with experience in fast-paced environments. Strong customer service and teamwork skills. Available immediately, seeking a position for a minimum of 6 months.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Waitress / Bartender
SRO Events
Darwin, Australia
05.2025 - 08.2025
- Took drink orders in busy event settings
- Delivered friendly and efficient customer service
- Handled cash and card payments
- Worked collaboratively with team members to ensure smooth and efficient bar area
Waitress/Housekeeper/Receptionist
McGrory's Hotel
Donegal, Ireland
01.2018 - 08.2023
- Worked closely with kitchen and bar staff
- Maintained clean and organised service areas
- Managed multiple tables in a fast-paced environment
- Managed room and table reservations using booking systems
- Cleaned and maintained guest rooms to a high standard
Primary School Teacher (Casual)
Frontline Education
Sydney, Australia
- Communicated clearly and professionally with a wide range of people
- Built positive relationships through a friendly, approachable attitude
- Planned and coordinated daily activities
Education
Bachelor of Education - Primary School Teaching
Maynooth University
Kildare, Leinster 09.2018 - 09.2022
Skills
- Customer service & guest experience
- Table service & order taking
- Fast-paced environment experience
- Teamwork & communication
- Food safety awareness
- Taking bookings and managing reservations
Certification
• RSA
• WWCC (Working With Children Check)
• WWCC (Working With Children Check)
References
Available upon request
Timeline
Waitress / Bartender
SRO Events
05.2025 - 08.2025
Bachelor of Education - Primary School Teaching
Maynooth University
09.2018 - 09.2022
Waitress/Housekeeper/Receptionist
McGrory's Hotel
01.2018 - 08.2023
Primary School Teacher (Casual)
Frontline Education