Emere-Roti Teokotai
Narre Warren,VIC
Summary
Diligent Patient Services Assistant adept at maintaining high-quality support to working effectively as part of a team. Takes pride in her work with great attention to detail, Superior work ethic with strong dedication to efficiency and top-notch patient care.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Patient Services Assistant
Casey Hospital
01.2014 - Current
- Duties: Patient Transport, Bed Making,
- Transport of Deceased with support of the Nurse Coordinator
- Distributed approximately 30 meals to patients.
- Assisted in maintaining a clean and welcoming environment for patients, ensuring optimal comfort during their visits.
- Enhanced patient satisfaction by providing efficient and courteous assistance during check-in and check-out procedures.
Finishing Services- Casual Worker
Pick Pack Logistics
01.2011 - 02.2012
- Coding approximately 30-40 products
- Improved team morale and productivity through effective communication and active listening skills.
- Increased production efficiency by streamlining processes and implementing time-saving strategies.
- Assisted in emergency situations by quickly responding to spills or accidents with proper cleanup procedures..
- Removed waste paper and other trash from premises to designated area.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Verified cleanliness and organization of storage areas and carts.
Skills
- Dependable and have a positive attitude
- Conscious of respecting the rights of others
- Customer Service and Assistance
- Able to work to meet deadlines and quality requirements
- Effective time Management skills
- Confident in the use of lifting equipment; bed movers and wheelchairs
- Excellent verbal & written communication skills
- Excellent understanding of patient identification procedures
- Excellent understanding of cleaning methodologies and infection control procedures
Further Certificates
- 2012-2013- Completed Certificate 3 in Health Services Assistant through Graduate Business School,
- Time Management
- Infection Control
- Cleaning & Bed Making
- Food Handling- Level 1
- Communication/Customer Service
- Client Transport
- Medical Terminology/Waste Management
- Conflict Management
- 2010- Completed the Following certificates through NMTC Training:
- First Aid- Level 1
- Manual Handling Certificate
- Cash Handling
- Customer Service
- OH&S Legislative Framework
- Confined Spaces Awareness
- Communication
- Financial Management
Secondary Education
2003-2008- Nunawading Christian College- completed Yr12
- English
- Mathematics
- Religion
- Psychology
- Human Health and Development
- Business Management
- Physical Education
Key Employment Skills Abilities
Able to set and achieve goals, Able to work to meet deadlines and quality requirements, Effective time Management skills, Dependable and have a positive attitude, Able to relate to people on all levels, Good sense of Humour, Conscious of respecting the rights of others, Demonstrated high level of patience, Punctual, Able to cope well under pressure, Able to listen and carry out instructions, A supportive team Member
References
- Shannon Barrett, ANUM- HITH (Hospital in the Home)- 0437103594
- Farisha Nisha, Ward H- RN, 0431109107, 87682400
Certification
Certificate 3 in Health Services
Hobbies and Interests
- Music
- Netball
- Swimming
- Travelling
Listening to Music, Playing Netball, Swimming, Exercising, Travelling,
Listening to Music to de-stress from a long day at work.
Playing netball also helps to release some tension from a stressful day at work and from life in general.
Swimming, Exercising great way to stay active.
Travelling something i hope to do more of in the Future. Fiji is a hopeful destination!
Timeline
Patient Services Assistant
Casey Hospital
01.2014 - Current
Finishing Services- Casual Worker
Pick Pack Logistics
01.2011 - 02.2012
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