Emerson Park
Brisbane,QLD
Summary
Dedicated professional with extensive experience in customer service within bars and cafes, as well as warehouse operations. Demonstrated ability to ensure timely deliveries and maintain exceptional service standards in high-pressure environments. Proven track record of enhancing operational efficiency and customer satisfaction.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Floor Staff Member
Riverland
Brisbane, QLD
03.2026 - 04.2026
- Maintained cleanliness and organization of dining and service areas.
- Delivered food items to customers at their tables in a friendly, courteous manner.
- Maintained cleanliness of work area throughout shift by wiping down surfaces, emptying garbage cans.
- Cleared dishes between courses and after guests finished dining.
Salesperson
Think renewable
Brisbane, QLD
03.2026 - 04.2026
- Engaged potential customers through door-to-door interactions and presentations.
- Educated clients about product features and benefits to drive interest.
- Managed customer inquiries and resolved concerns promptly during visits.
- Utilized customer feedback to enhance sales strategies and improve service quality.
- Maintained accurate records of customer interactions and sales activities daily.
Pick packer / Dispatch
Officeworks / Toll People
01.2023 - 01.2025
- Packaged products accurately for shipment to ensure timely delivery.
- Operated packaging machinery to maintain efficient workflow and quality standards.
- Maintained a clean and organized work area to adhere to safety guidelines.
- Followed company policies for handling hazardous materials safely during packaging.
- Packed products in accordance with specified instructions.
Bus Driver
Reading Buses
09.2019 - 01.2023
- Safely transported passengers along scheduled routes while adhering to traffic laws and company policies.
- Provided excellent customer service, assisting passengers with inquiries and ensuring a comfortable journey.
- Conducted pre-trip and post-trip vehicle inspections to maintain safety and compliance standards.
- Managed fares, ticketing, and onboard announcements when required.
- Maintained punctuality and accurate records of routes, incidents, and vehicle conditions.
Sales assistant/Barista/Warehouse controller
Dunelm
01.2019 - 01.2023
- Delivered friendly and efficient customer service in a fast-paced hospitality environment.
- Prepared and served alcoholic and non-alcoholic beverages while following responsible service guidelines.
- Took food and drink orders, operated POS systems, and processed payments accurately.
- Maintained cleanliness of bar and dining areas, ensuring compliance with health and safety standards.
- Collaborated with team members to provide smooth service and enhance customer experience.
Waiter
ALVOR STEAKHOUSE
06.2019 - 09.2019
- Took orders accurately and communicated them to kitchen staff.
- Served food and beverages promptly to ensure guest satisfaction.
- Maintained cleanliness and organization of dining areas throughout shifts.
- Cleaned dining room chairs, tables, floors and other surfaces regularly.
Skills
- Customer Service & Communication
- Time Management & Multitasking
- Teamwork & Collaboration
- Attention to Detail
- Cash Handling & POS Systems
- Order Processing & Inventory
- Problem Solving & Adaptability
- Workplace Health & Safety Awareness
Certification
- Drivers license
- Bus license
- Valid RSA
References
Available upon request
Timeline
Floor Staff Member
Riverland
03.2026 - 04.2026
Salesperson
Think renewable
03.2026 - 04.2026
Pick packer / Dispatch
Officeworks / Toll People
01.2023 - 01.2025
Bus Driver
Reading Buses
09.2019 - 01.2023
Waiter
ALVOR STEAKHOUSE
06.2019 - 09.2019
Sales assistant/Barista/Warehouse controller
Dunelm
01.2019 - 01.2023