Emery Medwedew
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Restaurant Hostess
Oak And Cru Restaurant
01.2023 - 01.2024
- Cross-trained to handle different restaurant roles, including bar, kitchen and to-go stations.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanour.
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
Retail Shop Assistant
Lucky Bamboo World Market
07.2022 - 01.2023
- Processed returns and exchanges efficiently, adhering to company policies while maintaining customer satisfaction.
- Balanced multiple tasks simultaneously during peak times without compromising quality of service or accuracy in transactions.
Customer Service Cashier
Shoppers Drug Mart
03.2020 - 06.2022
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Education
Bachelor of Nursing - Nursing
University of Wollongong
Wollongong, NSW12.2026
High School Diploma -
Kelowna Secondary School
Kelowna, Canada, BC06.2023
Skills
- Customer Service
- Strong multitasking
- Service prioritization
- Reliable and Responsible
- Customer Assistance
- First Aid Training
Certification
- EMR - Certified Emergency Medical Responder
Timeline
Restaurant Hostess
Oak And Cru Restaurant
01.2023 - 01.2024
Retail Shop Assistant
Lucky Bamboo World Market
07.2022 - 01.2023
Customer Service Cashier
Shoppers Drug Mart
03.2020 - 06.2022
Bachelor of Nursing - Nursing
University of Wollongong
High School Diploma -
Kelowna Secondary School
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