Emi Tsubaki
Footscray,VIC
Summary
Dynamic Business Manager at Sony Network Communications Inc. with a proven track record in project management and financial analysis. Expert in enhancing team collaboration and implementing process improvements, resulting in increased efficiency. Passionate about delivering exceptional customer service and driving successful outcomes through strategic planning and effective communication. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
9
9
years of professional experience
Work History
Business Manager
Sony Network Communications Inc
Tokyo, Japan
03.2022 - 08.2024
- Managed daily operations to ensure team efficiency and productivity.
- Coordinated project timelines and resources across multiple departments.
- Developed and maintained reports to track project progress and performance.
- Implemented process improvements to enhance workflow and reduce delays.
- Assisted in budget planning and resource allocation for projects.
- Facilitated communication between different teams within the organization through regular meetings.
- Collaborated with other departments within the organization to coordinate project efforts.
- Prepared monthly financial statements for review by executive leadership team.
- Improved tools to enable better tracking and business analysis.
- Managed budgeting, forecasting, and financial analysis processes to ensure financial health.
Tax Consultant
KPMG Tax Corporation
Tokyo, Japan
04.2019 - 02.2022
- Analyzed tax regulations to ensure compliance for diverse clients.
- Prepared tax returns and documentation for individual and corporate clients.
- Conducted research on tax issues to provide informed recommendations.
- Collaborated with clients to gather necessary financial information and records.
- Reviewed financial statements for accuracy and compliance with tax laws.
- Assisted in the development of tax planning strategies for various entities.
- Identified deductions and credits that clients were eligible for.
- Interviewed clients to obtain additional information on taxable income and deductible expenses and allowances.
- Supported work of senior-level accounting and tax preparation professionals to maximize office productivity.
- Checked data input or verified totals on forms prepared by others to detect mathematical or procedural errors.
Food Service Worker
Bistro a la demande
Tokyo, Japan
09.2018 - 03.2019
- Maintained cleanliness of dining area and kitchen equipment.
- Collaborated with team members to ensure efficient service flow.
- Served meals to customers in a friendly and courteous manner.
- Operated cash register to process cash, check, and credit card transactions.
- Performed opening and closing duties such as setting up workstations with necessary supplies.
- Prepared beverages such as coffee, tea, soda.
- Assisted in the preparation of food items according to recipes and instructions.
- Operated dishwashing machines safely and efficiently.
Retail Sales Associate
Oriental Land Co.,Ltd
Tokyo Disney Resort, Japan
05.2015 - 06.2017
- Assisted customers in selecting products and answering inquiries.
- Maintained store appearance through regular organization and cleaning tasks.
- Operated point-of-sale system for transactions and returns efficiently.
- Managed inventory restocking and tracked product availability regularly.
- Demonstrated product features to educate customers on offerings consistently.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Helped customers by answering questions and locating merchandise.
- Completed transactions in an efficient manner while providing excellent customer service.
- Organized displays to attract customers and promote sales.
- Calculated pricing, applied discounts, and collected payments to process transactions.
Education
BBA - Business Administration And Management
Keio University
Tokyo03-2019
Skills
- Project management
- Team collaboration
- Financial analysis
- Data reporting
- Customer service
- Problem solving
Affiliations
- Love Disney, anime, and animals
- Hobbies are swimming, diving, drinking and cooking
- Traveled around Japan with my friend
Languages
Japanese
Native/ Bilingual
English
Professional
Chinese (Mandarin)
Professional
Working holiday visa (Subclass 417)
- Valid until March 11 2026
Timeline
Business Manager
Sony Network Communications Inc
03.2022 - 08.2024
Tax Consultant
KPMG Tax Corporation
04.2019 - 02.2022
Food Service Worker
Bistro a la demande
09.2018 - 03.2019
Retail Sales Associate
Oriental Land Co.,Ltd
05.2015 - 06.2017
BBA - Business Administration And Management
Keio University
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