EMILETH SANTIAGO
monbulk
Summary
Dynamic and detail-oriented professional with experience at Yarra Valley Edible Herbs, excelling in order picking and quality control. Proven ability to enhance productivity and accuracy while maintaining a clean and organized workspace. Strong interpersonal skills foster teamwork and effective communication, ensuring customer satisfaction and operational efficiency.
Professional hospitality worker with proven record of delivering exceptional guest experiences. Skilled in customer service, conflict resolution, and multitasking in fast-paced environments. Strong focus on teamwork and adaptability ensures seamless operations and high satisfaction. Known for reliability, communication skills, and positive attitude.
Overview
5
5
years of professional experience
Work History
Picker
Yarra Vally Edible Herbs
02.2025 - Current
- Worked fast to meet assigned daily picking quotas.
- Pulled orders quickly to maintain demanding productivity goals.
- Maintained a clean and organized warehouse, ensuring easy access to products for efficient picking.
- Enhanced order accuracy by diligently following pick sheets and double-checking items before packing.
- Assisted in reducing product damage through careful handling of items during the picking process.
- Followed orders precisely for correct items, sizes and quantities.
Waitress/Bartender
Monbulk Bowls Club
01.2025 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Collaborated with team members to consistently provide efficient service during peak hours.
Flower Packer
Burliegh Flowers
05.2022 - 02.2025
- Maintained a clean and organized work environment, promoting safety and productivity.
- Proved successful working within tight deadlines and a fast-paced environment.
- Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
- Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
- Collaborated with team members to achieve daily goals and meet company objectives.
- Performed required housekeeping to keep work areas clean such as sweeping floors, putting trash in trash containers and picking up product from floor.
Wholesale Assistant
Succulent Australia Sales
01.2020 - 04.2022
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Assisted manager in all aspects of business operations.
- Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
- Assisted managers in decision-making processes based on thorough research and analysis of available data.
Education
High School Diploma -
Panabo National High School
Philippines03-2009
Skills
- Order picking
- Barcode scanners
- Order preparation
- Warehouse safety
- Product rotations
- Quality control
- Scanner operation
- Stock rotation
- Stock replenishment
Languages
tagalog
Native or Bilingual
Timeline
Picker
Yarra Vally Edible Herbs
02.2025 - Current
Waitress/Bartender
Monbulk Bowls Club
01.2025 - Current
Flower Packer
Burliegh Flowers
05.2022 - 02.2025
Wholesale Assistant
Succulent Australia Sales
01.2020 - 04.2022
High School Diploma -
Panabo National High School
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