Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emilia Graovac

West Wollongong,NSW

Summary

A retail assistant with experience at Kmart, excelling in customer service and problem-solving. Successfully trained new employees, enhancing team collaboration. As a tutor at Alchemy Tuition, fostered critical thinking and independent learning. Known for patience and organization, I consistently strive to improve student engagement and satisfaction. I demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to engage in new opportunities and experiences making meaningful contributions with commitment and drive.

Overview

3
3
years of professional experience

Work History

Retail Assistant

Kmart
03.2022 - Current
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Assisted in training new employees, contributing to the development of a knowledgeable workforce.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Actively engaged customers to provide general assistance and information on store merchandise.

Tutor

Alchemy Tuition
03.2025 - Current
  • Supported students with helpful study habits and exam strategies.
  • Provided one-on-one tutoring sessions, tailoring instruction to meet the specific needs of each student while promoting independent learning skills.
  • Promoted critical thinking skills through engaging activities and consistent reinforcement of complex concepts.

Education

Bachelor of Law-Bachelor of Psychological Science - Law

University of Wollongong
Wollongong, NSW
01-2029

Skills

  • Patience and empathy
  • Problem-solving skills
  • Customer service
  • Organization and preparation
  • Collaboration and teamwork
  • Growth mindset

Timeline

Tutor

Alchemy Tuition
03.2025 - Current

Retail Assistant

Kmart
03.2022 - Current

Bachelor of Law-Bachelor of Psychological Science - Law

University of Wollongong
Emilia Graovac