Summary
Overview
Work History
Education
Skills
Sport
School Program
Timeline
Generic

Emilia Shepherd

Hornsby Heights

Summary

Motivated and reliable high school student with hands-on experience in customer service, food preparation, and retail environments. Possesses strong communication skills, a positive attitude, and a commitment to teamwork and collaboration. Skilled in maintaining organisation, handling transactions, and providing a welcoming experience for customers. Demonstrates excellent attention to detail, punctuality, and the ability to remain calm under pressure. Knowledgeable in food handling safety, sanitation practices, and operating kitchen equipment. Eager to contribute to a dynamic team in a part-time role while continuing to develop professional skills.

Overview

4
4
years of professional experience

Work History

Food Truck Operator

Extreme Dance Comp
05.2024 - 08.2024
  • Greeted customers, answered menu questions and responded to complaints.
  • Increased customer satisfaction by providing efficient and friendly service in a fast-paced food truck environment.
  • Accepted orders and packed food.
  • Assisted food prep and served customers.
  • Ensured cleanliness and safety within food truck, adhering to local health department guidelines.

Managing Venue Door and Tickets

Extreme Dance Comp
05.2024 - 08.2024
  • Monitored venue entry, verifying wristbands to ensure all attendees had valid access.
  • Handled inquiries regarding tickets and addressed any complaints.
  • Welcomed attendees with a friendly and respectful demeanor.


Volunteer

Lifeline Store
01.2021 - 12.2021
  • Helped set up and organise clothing and merchandise displays in the store.
  • Assisted customers with transactions at the register.
  • Labeled new merchandise with prices.
  • Greeted customers and provided help with any inquiries.

Education

St Ives High School
St Ives, NSW
11.2026

Skills

  • Customer Service
  • Positive Attitude
  • Teamwork and Collaboration
  • Organised and Efficient
  • Attention to Detail
  • Positive Attitude
  • Reliability and punctuality
  • Patience and Empathy
  • Calm and Pleasant Demeanour
  • Problem-Solving
  • Reliable and Responsible
  • Food Preparation

Sport

I actively participate in both League Tag and Oztag, playing for my school as well as a local community team. Through these sports, I've developed teamwork, communication, and leadership skills, while also staying fit and engaged in my community.

School Program

Attended the Youth Up Front Program, which focused on empowering young people for the future. As part of the program, participants worked together to co-create a café brand, eventually operating the café and serving real customers. The program provided practical experience in job searching, resume creation, and interview preparation. Key skills gained included:

  • Teamwork and Collaboration
  • Effective Communication
  • Interview and Job Application Skills
  • Branding and Marketing
  • Food Handling and Safety
  • Hands-On Experience Running a Café
  • Customer Service
  • Hospitality and Barista Skills

Timeline

Food Truck Operator

Extreme Dance Comp
05.2024 - 08.2024

Managing Venue Door and Tickets

Extreme Dance Comp
05.2024 - 08.2024

Volunteer

Lifeline Store
01.2021 - 12.2021

St Ives High School
Emilia Shepherd