Emilie Payne
Lambton,NSW
Summary
I am a motivated and reliable individual with a strong background in organisation, customer service and time management. I possess a positive 'can do' attitude and an ability to adapt to any new situation. While I don't have traditional job experience, I am an extremely quick learner and have multiple transferable skills.
Overview
5
5
years of professional experience
Work History
Small Business Owner
Crafty Hook
Lambton, NSW
06.2020 - Current
- Grew a profitable online business selling crochet kits throughout COVID-19.
- Managed all administrative aspects of the business, including sourcing materials, product development, pricing, and packaging.
- Utilised excellent time management skills to ensure all orders were packed, shipped and delivered within the time specified online.
- Maintained accurate financial records and tracked expenses and income for tax purposes.
- Gained experience in multitasking, prioritising tasks, and maintaining a high level of organisation independently.
- Handled customer queries promptly and professionally via email, demonstrating strong written communication and problem-solving skills.
Hospital Volunteer
Royal Shrewsbury Hospital
Shrewsbury, United Kingdom
02.2021 - 11.2021
- Provided non-clinical support to hospital staff during COVID-19.
- Helped manage patient flow by directing visitors, answering basic questions, and maintaining calm, clear communication.
- Worked collaboratively with healthcare staff and other volunteers, showing flexibility, empathy, and professionalism.
- Demonstrated reliability, punctuality, and a strong work ethic.
Education
A-Levels - Biology, Chemistry and Maths at Grade C and above
Shrewsbury College
Shrewsbury07-2022
GCSE'S - 10 At Grade 5 And Above
Lakelands Academy
Ellesmere10-2020
Skills
- Organisation and time management
- Problem solving
- Adaptable and quick to learn
- Professional communication
- Digital literacy
- Attention to detail
- Teamwork and reliability
- Positive attitude
Timeline
Hospital Volunteer
Royal Shrewsbury Hospital
02.2021 - 11.2021
Small Business Owner
Crafty Hook
06.2020 - Current
A-Levels - Biology, Chemistry and Maths at Grade C and above
Shrewsbury College
GCSE'S - 10 At Grade 5 And Above
Lakelands Academy
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