Summary
Overview
Work History
Education
Skills
Work Placement
Referee
Timeline
Generic

Emilie Walliker

Merewether,NSW

Summary

Friendly team player dedicated to making a fun, positive welcoming environment. Fast learner and adapter to new circumstances and challenges. Works well under pressure and in fast-paced settings. Dedicated to achieving the best in all i do

Overview

6
6
years of professional experience

Work History

Barista

Smiling Monk Coffee
02.2023 - Current
  • Pleasantly interact with customers during hectic periods to promote fun, positive environment.
  • Control busy periods with quick, efficient service.
  • High level of cleaning and complying with health and safety regulations
  • Maintain regular and consistent attendance and punctuality.
  • Maintaining stock and ordering stock
  • Serving and preparing beverages/food for customers
  • Till and cash handling
  • Communicate customer feedback to manager and recommend new menu items

Beauty Therapist

Sensational Skincare
04.2022 - 11.2022
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Handled stocking and cleaning of both therapeutic workspaces and front office.
  • Analyzed customer skin to assess conditions and skin type and suggest products and treatments.
  • Educated clients on care processes and advised on further care and products.
  • Followed up with customers to increase satisfaction with purchases and services.
  • Trained new staff in product knowledge and customer service protocols.
  • Met sales goals, supporting organizational health through consistent and reliable service.

Beauty Therapist

Royal Day Spa
09.2020 - 04.2022
  • performed all diploma level services to valued clients
  • See Above

Customer Service

KFC
04.2017 - 10.2020
  • Handled customer inquiries and suggestions courteously and professionally.
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
  • Trained newly hired employees on routine tasks and customer service.
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
  • Processed orders on POS system and accepted cash and charge payments.
  • Suggested complementary items to orders to boost sales.

Education

Diploma - Beauty Therapy

Newcastle Tafe
Newcastle, NSW
12.2021

Certificate IV - Beauty Therapy

Advanced Collage of Beauty Therapy
Newcastle, NSW
02.2021

Year 11 -

St Francis Xavier College
Hamilton, NSW
07.2020

Completed Year 10 -

St Pius X High School
Adamstown, NSW
2019

Skills

  • Ability to Adapt
  • Leadership
  • Active Listening
  • Communication
  • Customer service
  • Computer skills
  • Time management
  • Creativity
  • Organization

Work Placement

Chateau Elan at The Vintage 

09/2020

80 Hours of intensive training with staff.

Referee

Zeb - Smiling Monk Coffee

4926 3803

Timeline

Barista

Smiling Monk Coffee
02.2023 - Current

Beauty Therapist

Sensational Skincare
04.2022 - 11.2022

Beauty Therapist

Royal Day Spa
09.2020 - 04.2022

Customer Service

KFC
04.2017 - 10.2020

Diploma - Beauty Therapy

Newcastle Tafe

Certificate IV - Beauty Therapy

Advanced Collage of Beauty Therapy

Year 11 -

St Francis Xavier College

Completed Year 10 -

St Pius X High School

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Emilie Walliker