Emilie Ward
1/261 Woorinen Road Swan Hill
Summary
Proactive and customer-focused with experience at both Sportspower and the Arcade Cafe, adept in problem-solving and fostering teamwork. Skilled in customer service and collaboration, significantly contributing to positive customer relationships Organized and dependable worker successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Proven ability to quickly adapt to new environments, eager to further develop professional skills.
Overview
4
4
years of professional experience
Work History
Commercial Hotel
Melissa Porter
09.2024 - Current
- Worked effectively in fast-paced environments.
- Worked flexible hours across night, weekend, and holiday shifts.
- Proven ability to learn quickly and adapt to new situations.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Sportspower
Brennan Weir
08.2022 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
Arcade Cafe
Robyn Wilkie
04.2021 - 08.2024
- Served food and beverages promptly with focused attention to customer needs.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Education
Swan Hill College
Swan Hill 01.2019 -
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
Timeline
Commercial Hotel
Melissa Porter
09.2024 - Current
Sportspower
Brennan Weir
08.2022 - Current
Arcade Cafe
Robyn Wilkie
04.2021 - 08.2024
Swan Hill College
01.2019 -
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