Emilio Rodas
Lyndhurst
Summary
I am a current part time worker with a strong background in customer service, specifically in cash and product handling. With 5 years of experience in the fast food and customer service industry, I am dedicated in achieving the key targets presented to me by the organization. Experienced with inventory management, ensuring accurate stock levels and handling of product. Track record of maintaining safety standards and promoting effective teamwork. Determined professional with dedication to hard work and team player attitude. Offers strong product handling abilities. Punctual and focused with physical strength to accommodate lifts up to 55 pounds.
Overview
5
5
years of professional experience
Work History
Crew Member
Hungry Jack's
06.2020 - Current
- Collaborated with team members to complete orders.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Handled high-pressure situations effectively, maintaining composure during rush periods while continuing to deliver exceptional service quality.
- Completed assigned tasks ahead of schedule while maintaining high-quality standards in product presentation and stock organization.
- Received new stock and input values into computer system, i.e. basic computer proficiency.
Customer Service Representative
Kentucky Fried Chicken
06.2022 - 07.2023
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Demonstrated exceptional time management skills while working on multiple projects simultaneously without compromising quality or deadlines.
- Consistently lifted materials weighing as much as 20kg.
Education
High School Diploma -
Westall Secondary College
Clayton South, VIC01-2024
Skills
- Teamwork and collaboration
- Multitasking and organization
- Heavy lifting
- Loading and unloading of products
- Strong working ethics
- Reliable
Accomplishments
Employee of the Month July 2022 (KFC)
Employee of the Month April 2023 (Hungry Jacks)
Supervised team of 3 staff members.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Customer Service Representative
Kentucky Fried Chicken
06.2022 - 07.2023
Crew Member
Hungry Jack's
06.2020 - Current
High School Diploma -
Westall Secondary College
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