Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
References
Professional Development
Timeline
Generic

Emilla Frederick

Sydney,NSW

Summary

Human Resources Generalist with comprehensive experience in both the not-for-profit and private sectors. Demonstrated ability in building strong, effective relationships with diverse stakeholders across all aspects of Human Resources (HR). A collaborative team player with the ability to work autonomously, complemented by skills in coaching, communication, presentation and time management.

Overview

26
26
years of professional experience

Work History

Human Resources Business Partner

CatholicCare Sydney
Lewisham
04.2021 - Current
  • Provide strategic and operational advice to people leaders and employees in the Child and Family Services and Support Services divisions
  • Collaborate with and coach people leaders to address HR challenges, including grievances, performance management issues and support the successful implementation of organisational change initiatives
  • Contribute to and deliver on the People and Culture and Child and Family Services strategies, aligning activities with organisational goals
  • Conduct workforce planning activities, including talent management, and succession planning, to ensure future organisational capability
  • Facilitate the performance and remuneration review processes, ensuring alignment with individual achievements
  • Implement and manage Employee Engagement Surveys, including communication, data interpretation, and the development of action plans to enhance workplace satisfaction
  • Interpret and apply HR policies, the Fair Work Act, the Social, Community, Home Care and Disability Services Industry Award 2010 (SCHADS), and National Employment Standards (NES)
  • Provide insightful HR reporting and trend analysis, including turnover, annual leave, and headcount, utilising data from systems like ConnX, Micropay, Culture Amp and AON
  • Collaborate with people leaders and employees to develop and implement tailored workplace adjustment plans, ensuring inclusivity and support for employees' individual needs
  • Provide guidance and mentorship to the HR Advisor, supporting their professional development and enhancing overall team efficiency
  • Facilitate the design and delivery of learning and development programs including Coaching, Team Building and Absence Management

Human Resources Consultant

The George Institute for Global Health
Newtown
12.2015 - 04.2021
  • Provide day to day support and advice to people leaders, and employees within the Research, Project Operations and Digital Analyst & Application teams
  • Interpret and apply HR policies, the Fair Work Act’s National Employment Standards (NES), and the Clerks - Private Sector Award 2020 (Modern Award)
  • Contribute to and deliver global and local HR strategies, ensuring alignment with organisational goals
  • Lead workforce planning initiatives, including talent management and succession planning, to ensure future workforce readiness
  • Facilitate performance and remuneration review processes, ensuring alignment with organisational objectives
  • Lead and mentor the HR Coordinator, fostering professional growth and development
  • Provide reporting to people leaders that includes analysis and recommendations
  • Collaborate with local and global HR teams on change management initiatives, including improvements to HRIS (Cornerstone), remuneration frameworks, and organisational restructuring
  • Lead health and safety activities, including chairing the Health and Wellbeing Committee, designing and implementing the Wellbeing strategy and calendar
  • Lead the review and implementation of a global reward and recognition project
  • Create and update HR Policies including the Domestic Violence Leave Policy
  • Implement the Employee Engagement Surveys, from communication to action planning
  • Deliver learning and development programs, including employee inductions, coaching workshops, and team-building activities
  • Provide advice to employees and people leaders on immigration issues
  • Collaborate with immigration agents to process employer sponsorship and permanent residency visas
  • Partner with the Aboriginal Program Lead to develop and implement an Employment Action Plan supporting Indigenous workforce inclusion

Human Resources Consultant

Australian Red Cross Lifeblood
Alexandria
01.2008 - 11.2015
  • Provide day to day support and guidance to people leaders and employees across Donor Services, Distribution, and Marketing teams, including interpreting HR policies and two Enterprise Agreement
  • Advise and support people leaders in managing grievances, disciplinary issues, redundancies, and mediations to ensure fair and effective outcomes
  • Facilitate and deliver training programs on a range of areas, including Employee Induction, Team Building, Change Management, Coaching, and Absence Management
  • Coordinate all Diversity, Inclusion and Belonging activities in the areas of Gender, Culture, LGBTIQ and Work life & Wellness
  • Implement the Performance and Development Framework to drive employee growth and alignment with organisational goals
  • Implement Employee Engagement Surveys (EES) including communication strategies, data analysis, and action planning to enhance workplace satisfaction and productivity
  • Coordinate the Employee Awards and Length of Service Programs to acknowledge and celebrate employee contributions
  • Provide HR and KPI reports for senior and people managers, covering key metrics like turnover, absence, annual leave, and headcount, using CHRIS21 (HRIS)
  • Assist in the Enterprise Agreement bargaining process

Human Resources Coordinator

Australian Red Cross Lifeblood
Alexandria
11.2006 - 01.2008
  • Manage HR administrative tasks, including preparing employment contracts, transfer and secondment letters, and maintaining accurate records in the HR system (CHRIS21)
  • Oversee end-to-end recruitment processes, including job advertising, conducting interviews, and performing reference checks to secure top talent

12.1998 - 11.2006
  • Company Overview: During this period, I gained extensive Human Resources expertise while working for organisations such as Reuters (London), GE Australia (Sydney), and Computer Sciences Corporation (CSC) (Sydney)
  • Held roles including Human Resources Advisor and Recruitment Coordinator, developing a strong foundation in HR practices and recruitment strategies
  • During this period, I gained extensive Human Resources expertise while working for organisations such as Reuters (London), GE Australia (Sydney), and Computer Sciences Corporation (CSC) (Sydney)
  • Held roles including Human Resources Advisor and Recruitment Coordinator, developing a strong foundation in HR practices and recruitment strategies

Education

Diploma of Human Resources Management -

TAFE NSW Sydney Institute
Sydney
01.2003

Bachelor of Teaching -

Macquarie University
01.1993

Skills

  • Intermediate knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook, Planner, and Forms)
  • Human Resources Information Systems (ConnX, Cornerstone, Chris 21, and Oracle)
  • Learning Management Systems (Sentrient) and Bridge

Accomplishments

  • Collaborative and Empathetic Approach: demonstrated ability to build rapport with diverse stakeholders, fostering influential and positive relationships to develop business-focused and people-centered solutions. Skilled in aligning outcomes with industrial instruments, policies, and procedures.
  • Performance Management Expertise: proven capability in supporting and guiding people leaders in the management of grievances, disciplines and mediation in the workplace.
  • Diversity, Inclusion & Belonging and Wellbeing in the Workplace Champion: driving the Diversity and Wellbeing strategy and implementing initiatives in the areas of Gender, Aboriginal and Torres Strait Islander, Wellbeing, and LGBTIQ+ (Ally trained).
  • Experienced Workplace Facilitator: successful in implementing Induction Programs, Team Building, Communication Styles and Coaching Workshops.

References

References Upon request.

Professional Development

  • Member of the Australian Human Resources Institute (AHRI)
  • Mental Health First Aider Accredited
  • Completion of Training in Leading with Integrity (CatholicCare’s Leadership program), Mediation & Conflict Management, Bullying & Harassment Prevention, Change Management, Coaching, Workforce Planning, Resilience in the Workplace and Return to Work Coordinator.

Timeline

Human Resources Business Partner

CatholicCare Sydney
04.2021 - Current

Human Resources Consultant

The George Institute for Global Health
12.2015 - 04.2021

Human Resources Consultant

Australian Red Cross Lifeblood
01.2008 - 11.2015

Human Resources Coordinator

Australian Red Cross Lifeblood
11.2006 - 01.2008

12.1998 - 11.2006

Diploma of Human Resources Management -

TAFE NSW Sydney Institute

Bachelor of Teaching -

Macquarie University

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Emilla Frederick