Emily Annakin
Boondall,QLD
Summary
Technology consulting and project delivery professional and recent MBA graduate from University of Winchester. Experienced in delivering complex IT integration and implementation projects within healthcare and public sector environments, with a proven ability to manage multiple workstreams, translate business requirements into technical delivery plans, and support successful solution deployment. Seeking senior consultant or project management opportunities in Brisbane focused on digital transformation and IT implementation delivery.
Overview
4
4
years of professional experience
1
1
Certificate
Work History
Senior Consultant
NTT DATA Services
Chicago, IL
01.2024 - 08.2024
- Served as business analysis and project manager on the Digital Solutions team of a top U.S. Behavioral Health Insurance Provider supporting the business and technical needs for multiple client (public & private sector) IT integrations by gathering, tracking and documenting business requirements, resolution requirements traceability matrix (mapping to JIRA epics and stories), and end-to-end testing scenarios for multiple workstreams.
- Managed over 75 IT workstreams across three simultaneous IT integrations, ensuring timely completion and operational readiness at go-live.
- Collaborated with 25 workstream product managers to address obstacles and track progress throughout the project lifecycle.
- Oversaw the implementation of Electronic Data Interchange (EDI) via Secure File Transfer Protocol (SFTP), enabling seamless integration for secure exchange of HIPPA sensitive data for implementation.
- Coordinated integration of incoming data with key internal systems, including member information, claims, provider directories, and member access websites.
Business and Technology Strategy Consultant
NTT DATA Services
Chicago, IL
08.2021 - 01.2024
- Oversaw the launch of a ServiceNow Idea Management Portal for a top Canadian public health services provider, demonstrated proficient project management skills by developing and presenting comprehensive launch support documents and project plans.
- Collaborated with 6 regional Canadian Health Authorities to compile, organize, and prioritize 200+ service desk innovation initiatives, creating a wholistic future state operating model.
- Analyzed and organized large data sets on Excel, including 100,000+ device records for IT Whole Unit Exchange (WUE) program and 400,000+ IT printer incident tickets.
- Assisted in the creation and research of the data platform proposal and business case for an Evergreen Fund of public dollars matched by philanthropic giving to seed entrepreneurs and entrepreneurial projects across Tennessee in areas that are dependent on government aid and provide a sustainable model, enabled by data and data-driven approaches, to improve communities and reduce government aid dependencies.
Camp Counselor
Camp Adventure
Lüneburger Heide, Germany
05.2021 - 08.2021
- Led and taught English to a diverse group of international campers, fostering cross-cultural connections among a global team of counselors.
- Advise, encourage, and challenge young girls to improve their leadership and teamwork skills while mentoring them through the obstacles of adolescence.
S.O.S Challenge Intern
TechPoint
Indianapolis, IN
05.2020 - 08.2020
- Assigned to multi-disciplinary team as Marketing Lead to create a solution for the challenges faced by the small business and restaurant industry during the COVID-19 pandemic.
- Created a customer sentiment website which provided a restaurant safety score based on adherence to the State's COVID-19 guidelines.
Education
Master of Business Administration -
University of Winchester
Winchester, UK11.2025
Bachelor of Science - Economics with a concentration in Marketing
Purdue University, Daniels School of Business
West Lafayette, IN05.2021
Skills
- IT Integration & Implementation
- Data Analysis & Reporting
- Stakeholder Engagement
- Digital Transformation
- Agile Delivery Support
- Solution Implementation Planning
Certification
- Social Media Simternship, Stukent - May 2025
- Atlassian Agile Project Management Professional Certificate, Atlassian - February 2026
Timeline
Senior Consultant
NTT DATA Services
01.2024 - 08.2024
Business and Technology Strategy Consultant
NTT DATA Services
08.2021 - 01.2024
Camp Counselor
Camp Adventure
05.2021 - 08.2021
S.O.S Challenge Intern
TechPoint
05.2020 - 08.2020
Bachelor of Science - Economics with a concentration in Marketing
Purdue University, Daniels School of Business
Master of Business Administration -
University of Winchester