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Highly motivated corporate leader with fifteen years of management experience, including as part of the senior leadership team. Consistently drives results by building and developing high-performance teams. Excellent communication skills with a proven history of effectively collaborating across all organizational levels. Cross functional experience in HR, finance, IT, customer service, contracts and facilities management.

Dynamic Corporate Services Manager at Mahindra & Mahindra Ltd. with a proven track record in enhancing customer satisfaction through effective problem-solving and team leadership. Skilled in developing strategic plans and establishing KPIs, I successfully improved service efficiency and fostered a culture of continuous improvement within the organization.

Dynamic and results-driven Senior Pharmaceutical Quality Leader with over 20 years of progressive experience in Quality Control, Quality Assurance, and Corporate Quality functions across leading pharmaceutical organizations. Recognized as a Data Integrity expert and Certified Lead Auditor, with deep expertise in Computerized System Validation (CSV), IT Quality Assurance, and regulatory frameworks including 21 CFR Parts 11 & 211, and EU Annex 11.
Demonstrates a proven track record in regulatory compliance, investigations (OOS, deviations, market complaints, product recalls), and implementation of robust quality systems. Adept at conducting comprehensive audits of external manufacturers, testing laboratories, and CSV service providers, ensuring end-to-end GMP compliance across global supply chains.
A strategic thinker and transformational leader, skilled in leading cross-functional teams through successful regulatory inspections (USFDA, MHRA, EU-GMP, SAPHRA, ANVISA), while driving digital innovation, including automation and AI-based solutions, to enhance operational excellence and data integrity.
Committed to upholding the highest standards of pharmaceutical quality and compliance, while fostering a culture of continuous improvement and proactive risk management.

A seasoned professional with 30 years of engineering design experience in the Oil & Gas and Chemical industries, I have contributed to large-scale projects across Refineries, Petrochemicals, Chemicals, and both Onshore and Offshore sectors. My expertise spans Greenfield and Brownfield developments, specializing in Licensor units such as UOP and Chevron. I have extensive experience in FEED (Front-End Engineering Design) and EPC (Engineering, Procurement, and Construction) projects, with proficiency in process design and development. My skills include Basic and Detailed Engineering, simulation software (SIMSCI - Pro-II, HYSYS), and active participation in HAZOP studies (HAZOP-PC, PHAWORKS). I have been responsible for preparing proposals, technical evaluations, operating manuals, commissioning procedures, and managing departments, including Process Engineering, Modeling & Modernization Services, and Engineering. Currently, I oversee a division of 100+ engineers, leading Greenfield and Brownfield activities, including feasibility studies, facility adequacy checks, revamps, and storage enhancements. As a Project Manager and Project Management Consultant (PMC), my responsibilities extend to managing the entire project lifecycle, ensuring timely delivery, quality assurance, and compliance. I am also involved in procurement, contract management, health and safety regulations, and post-completion project support.

Emily Austin

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General Manager of Corporate Services

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Applied Behavior Analysis

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General Manager of Corporate Services

Applied Behavior Analysis

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