Summary
Overview
Work History
Certification
References
Timeline
Generic

Emily Bayles

U 5/2 Piccolo Street, North Mackay,QLD

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Shotfirer

Orica Limited
10.2019 - Current
  • Assisting with delivery of bulk explosives
  • Actively assisting and reporting of hazard identification
  • Using electronic and non-electronic initiation systems
  • Comprehensive knowledge of explosives products and accessories
  • Maintaining and understanding of blasting legislation,
  • Abiding by all blasting procedures, site specific safety, rules and guidelines
  • Participating in safety meetings
  • Conducting checks on all equipment and complying with reporting requirements
  • Operating and maintaining all blasting,support equipment and general in-house keeping
  • Monitored employee safety and coached workers on safety standards and procedures to prevent injuries.
  • Educated personnel on safe handling and use of explosives, avoiding injuries.
  • Supervised explosives loading operations, adhering to safety protocols and procedures.
  • Conducted safety audits to regularly assess and evaluate safety practices and procedures used in blasting operations.
  • Developed emergency response plans to increase preparedness and minimize potential for injury or damage.
  • Worked well in a team setting, providing support and guidance.

Accounts Assistant / Administration Assistant

Cruise Whitsundays
01.2015 - 09.2019
  • Customer service
  • Cash handling
  • Dealing effectively with customer service requests, complaints and general enquiries
  • Meeting and greeting visitors at all levels of seniority.
  • Assisting and reporting to the Financial Controller and CEO
  • Arranging flights and accommodation for CEO when required
  • Planning and maintaining office systems, including data management and filing
  • Organizing and maintaining diaries and making appointments for meeting rooms
  • Preparing relevant documentation for Financial Controller and CEO
  • Answering phones to assist customer enquiries and directing calls to the appropriate area
  • Assisting accounts payable with weekly and monthly payment runs
  • Daily collection and preparation of all vessel documentation
  • Using Customer Link to carry out day to day tasks
  • Daily reconciliation of vessel manifests
  • Reconciling finance accounts and direct debits
  • Calculating and checking to make sure payments
  • Amounts and records are correct
  • Using Sage to complete invoice entry, ordering and maintaining stationary
  • Recording and distributing all incoming mail, updating and maintaining the company register list
  • Performed administrative and clerical duties such as word processing, data entry, faxing and copying
  • Prepared and mailed invoices to customers, processed payments, and documented account updates
  • Recorded deposits, reconciled monthly bank accounts and tracked expenses
  • Managed and responded to correspondence and inquiries from customers and vendors
  • Supported management by processing invoices and documents with consistent on-time delivery
  • Reconciled account information and reported figures in general ledger by comparing to bank account statement each month

Customer Service Officer

Fastway Couriers
01.2013 - 12.2014
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction
  • Obtaining pick-up and delivery information for couriers
  • Supporting and assisting couriers
  • Assisting and reporting to the Office Manager
  • Updating and maintaining spreadsheets
  • Answering phones to assist customer enquiries and directing calls to the appropriate area
  • Weekly collection of invoice books and unpaid invoice listing, planning and maintaining office systems, including data management and filing
  • Actively monitoring online enquiries, problem freight and receiver pays on the internal internet
  • General administration duties
  • Manually checking of run sheets
  • Using MYOB to complete invoicing
  • EFTPOS, cash sales and banking
  • Using FMS to carry out day to day tasks
  • Operating forklift under supervision

Administration Officer - Temporary Contract

TNT Express Townsville
11.2012 - 12.2012
  • Operating office equipment
  • Updating and maintaining spreadsheets
  • Updating and maintaining financial entry and data entry
  • Accurate and timely sorting of manual revenue and paperwork,
  • Accurate and timely coding of manual revenue and paperwork
  • Accurate and timely batching of manual revenue and paperwork
  • Utilizing FMS, CMS Computrack and other TNT systems to complete daily tasks
  • Meeting all time framework for documents and data entry
  • Ensuring compliance with statutory OH&S Legislation
  • Ensuring compliance with Dangerous Goods Legislation
  • Ensuring a high level of customer services is adhered to collection of parcels
  • Collecting and completing all daily debrief for the next business day, general administration duties
  • Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel

Training Administrator - Temporary Contract

Golding Contractors - Curragh Mine
05.2012 - 09.2012
  • Operating office machines and utilizing information technology
  • Updating and maintaining spreadsheets
  • Preparing relevant documentation
  • Answering telephones
  • Collating and recording of all site authorizations and certificates
  • Administration support to Production and Maintenance Departments etc
  • Booking relevant inductions and training courses when required
  • Accurate preparation, maintenance and security of work colleagues' files and documents
  • Adopting safe work practices always
  • Inputting and retrieval of information and data from all relevant company databases such as Matrix and efficient use
  • Meeting deadlines and undertaking responsibilities
  • Maintaining effective working relationships
  • General administration duties
  • Use of SAP when required
  • General in-house cleaning

Senior Job Placement

Job Search Australia Providers
03.2011 - 04.2012
  • Customer Services
  • Client Support
  • Reception duties when required
  • Managing appointments
  • Raising Purchase Orders
  • Drawdowns using ESS, post placement support, managing a caseload of clients (130)
  • Adopting safe work practices at all times, including when communicating with clients and work colleagues
  • General administration duties
  • Hired employees and initiated new hire paperwork process.
  • Promptly corresponded with applicants and coordinated and conducted interviews.
  • Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
  • Built strong relationships with internal and external candidates to ensure an excellent hiring experience.

Certification

Certificate III in Business Administration

Certificate IV Training and Assessment

Supervisor Training (S1, S2, S3, G2)

QLD Coal Board Medical

Standard 11

First Aid & CPR

Shotfirer Licence
Explosives Security Clearance

Heavy Ridged Open Drivers Licence

References

  • Grant Palethorpe, Site Manager, Orica Mining Services, 0433 350 260
  • Trudy Darlington, Team Leader/ Shotfirer, Orica Mining Services, 0400 788 771
  • Matthew Steiner, Team Leader/ Shotfirer, Orica Mining Services, 0408 232 182

Timeline

Shotfirer

Orica Limited
10.2019 - Current

Accounts Assistant / Administration Assistant

Cruise Whitsundays
01.2015 - 09.2019

Customer Service Officer

Fastway Couriers
01.2013 - 12.2014

Administration Officer - Temporary Contract

TNT Express Townsville
11.2012 - 12.2012

Training Administrator - Temporary Contract

Golding Contractors - Curragh Mine
05.2012 - 09.2012

Senior Job Placement

Job Search Australia Providers
03.2011 - 04.2012

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Emily Bayles