Emily Bentley

Collaborated with other housekeeping staff to complete tasks efficiently and effectively.

• Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
• Engaged with guests on room requirements and amenities to promote overall satisfaction.
• Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
• Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
• Reported damages, maintenance problems, safety issues, and potential hazards to management.
• Demonstrated respect, friendliness and willingness to help wherever needed.

• Greeted and served around 100 customers per day. fulfilled requests and answered questions.
• Maintained clean, trash-free workspaces to maximize productivity and safety.
• Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
• Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
• Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
• Used time management and efficient cleaning methods to meet deadlines.
• Handled equipment, chemicals and materials properly and with caution.