Emily Beulens
Sydney
Summary
Dynamic sales associate with a proven track record at Shoppers Drug Mart, excelling in customer service and cash register operations. Known for building lasting customer relationships and enhancing store performance through teamwork and effective problem-solving. Committed to maintaining a positive shopping experience while ensuring operational efficiency.
Overview
5
5
years of professional experience
Work History
Sales Associate
Shoppers Drug Mart
03.2021 - 03.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Childcare Provider
Imagination Station Early Learning Center
09.2023 - 05.2024
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Developed age-appropriate activities and crafts to engage children.
- Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.
- Facilitated learning through play, stories and outdoor activities for successful child outcomes.
- Administered first aid when needed, adhering to established protocols to ensure child safety and wellbeing.
- Enforced rules and managed behavior through developmentally appropriate discipline.
Sales Associate
The Gap
09.2019 - 04.2021
- Provided positive first impressions to welcome existing, new, and potential customers.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
Education
Counselling -
ETEA
Parramatta, NSWBachelor Of Early Childhood Care And Education - Child Development
Douglas College
Coquitlam, Canada06.2021
High School Diploma -
Robert Bateman Secondary School
Abbotsford, Canada06.2019
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Problem-solving
- Reliable and punctual
- Goal oriented
- Flexible schedule
- Cash register operation
- Stocking and receiving
- POS system operation
- Cleaning techniques
Timeline
Childcare Provider
Imagination Station Early Learning Center
09.2023 - 05.2024
Sales Associate
Shoppers Drug Mart
03.2021 - 03.2025
Sales Associate
The Gap
09.2019 - 04.2021
Counselling -
ETEA
Bachelor Of Early Childhood Care And Education - Child Development
Douglas College
High School Diploma -
Robert Bateman Secondary School
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