Summary
Work History
Education
Skills
Achievements And Awards
Professional References
Hobbies and Interests
Attributes
Certification
Timeline
Generic

Emily Beutel

Inverell,Australia

Summary

I'm an experienced retail manager eager to return to the workforce after some dedicating time to raising my two children.

I have over 13 years of success and am passionate in delivering the highest quality of customer service and leadership within a deverse team.

I'm skilled in managing high profitable store's driving sales growth, improving customers service, merchandising, marketing, inventory and budgeting whilst still fostering a positive dynamic within a team.

I am also no stranger to hospitality and getting my hands dirty. I equally enjoy working within both industries and am capable and successful in both job roles.

I'm not just eager to bring my extensive skill set to your business but I'm also ambitious to attain new qualifications, possibly even stepping back into a more casual part-time roll where I have the opportunity to grow .

I am opened minded and willing to consider any job roles and vacancies put forward to me as I'm excited and ready to adventure back into the workforce and for a change of directionin life.

Work History

Store Management

Prouds The Jeweller
01.2009 - 04.2018
  • Over 13 years of service in Management & Assistant management roles within numerous stores.
  • Customer service & complaint handling.
  • Product knowledge & training, sales training & team building.
  • Creative marketing & merchandising skills.
  • POS, banking & money handling, inventory & loss prevention, wages, budgeting, reports, employment procedures & managerial. duties.
  • Watch & jewellery repairs, silversmith, goldsmith skills, tool handling, jewellery designing & customer orders.
  • Cleaning & store presentations of a high standard.
  • Occupational health & safety procedures.
  • Stock replenishment, deliveries & storage.
  • Time management, daily planning & improving operational procedures.
  • Ability to gain trust & build a repetitive & regular customer report.
  • Leadership skills that successfully drives a sale driven a team to success.

Kitchen Hand

Sizzlers
04.2008 - 12.2011
  • Kitchen hand, food preparation & cooking.
  • Cleaning duties & hygiene procedures.
  • Handling deliveries & invoices.
  • Working with strict time schedules.
  • Organising, recording data & labelling stock.
  • Flexibility with hours & rosters.

Sandwhich Artist

Subway
01.2001 - 12.2006
  • Greeted, promoted specials and took orders from customers via phone and instore.
  • Cash register operations ensuring transactions were handled correctly.
  • Food handling. Preparation, baking and ensuring all produce was labelled and followed health and safety regulations.
  • Effective multitasking and Increased speed of service during the busy periods of the day.
  • End of day restaurant closure procedures and high standard cleaning procedures set by Australian health and safety institution.

Education

Certificate III - Retail Management

Avana

Certificate II - Jewellery Manufacturing

South Bank Institute Of TAFE

Goldsmith & Jewellery Manufacturing Course -

The Goldsmith School

Jewellery Manufacturing Pre Apprenticeship Course -

South Bank Institute Of TAFE

Certificate II - Workplace & Industrial Practices

Nationally Recognised Training

Year 12 High School Certificate - Mathematics, English, Visual Arts, Early Childhood Studies, Workplace Practices

Emerald State High School
01.2004

Year 10 High School Certificate -

Marist College Emerald

Skills

Communication & collaboration

Adaptability & flexibility

to changes & challenges

Critical thinking & problem solving

Emotional intelligence & interpersonal skills

Artistic, design & creative thinking

  • Store management

Achievements And Awards

  • 2024 Working with children check certificate - paid employment .
  • 2023 Working with children check certificate- volunteer work.
  • 2018, Certificate of recognition of 10 years of service.
  • 2017, Certificate of recognition for best dressed store & visual merchandising during Christmas.
  • 2017, Certificate of recognition for best dressed store & visual merchandising during Mother's Day.
  • 2016, Certificate of Achievement for reaching personal yearly sales targets.
  • 2014, Certificate of completion in jewellery manufacturing of faceted stone bezel setting.
  • 2013, Certificate of completion in jewellery manufacturing in bezel setting, cabochon setting & fillagree work.
  • 2013, Certificate II & III in Retail Management.
  • 2013, Certificate III Retail Management.
  • 2013, Certificate II & III Senior Retail Assistant.
  • 2013, Certificate of achievement for 5 Star Selling Program.
  • 2012, Certificate Pre Apprenticeship Course in jewellery manufacturing.
  • 2012, Certificate of recognition of 5 years of service.
  • 2012, July, Certificate of achievement for the number 1 sales position in Queensland.
  • 2012, June, Certificate of achievement for the number 1 sales position in Queensland.
  • 2012, May, Certificate of achievement for the number 1 sales position in Queensland.
  • 2011, Number 1 sales assistant Carindale.
  • 2009, Certificate of completion in Responsible Service Of Alcohol.
  • 2007, Certificate of achievement of excellence in the mystery customer program.
  • 2007, November, Certificate of Achievement for top seller in Brisbane Metro Area.
  • 2006, Senior Schooling Certificate
  • 2006, Certificate of achievement & completion of the young endeavour youth scheme.
  • 2006, Certificate II Workplace & Industrial Practices.
  • 2006, Minister Award for excellence in art.

Professional References

Kirk Giplin: Store Manager

Company: Prouds/ Angus & Coote

Contact Number: 0450636629


Natasha Rozynski

Company: McLean aged care

Previously YFSS

Contact Number: 0484052830


Tess Hamilton

Personal reference & past case worker

Contact Number: 0475444339

Hobbies and Interests

  • Jewellery design, handmade manufacturing & reading jewellery product knowledge books.
  • Fossiking and panning for gems, minerals and fossils.
  • Arts & crafts of any kind.
  • Hand making gifts for family and friends.
  • Furniture repurposing.
  • Home decorating, improving & organising.
  • Terrarium, small gardens and landscaping creations.
  • Outdoor adventures, games and fun with my children.
  • Cooking and baking.
  • Keeping active, social and trying new things.
  • Mindfull activities, gratitude recognition, trauma and DBT practices and overall well-being and self improvement activities.

Attributes

  • Over thirteen years of experience within Prouds The jewellers, as a Manager & assistant manager.
  • Diverse Management, leadership & training skills.
  • Ability to work independent or in a team.
  • Time management, daily planning, bookkeeping & organisation skills.
  • Creative, imaginative & artistic abilities.
  • Ability to create displays, merchandise, do visual presentations & marketing along with organise store incoming deliveries.
  • Work well, adapt & be flexible within a diverse team.
  • Excels at reaching goals & sales budgets.
  • Confident with tool handling, jewellery manufacturing & repairs along with basic household maintenance & repairs.
  • Friendly & outgoing personality & able to relate to anyone on any level.
  • Confidence with unpacking stock, handling heavy deliveries & excepting invoices.
  • Successful & awarded within reaching sales budgets, merchandising and successful results in mystery shopping tests.
  • Eager to learn & willing to take on challenges.

Certification

  • Certificate II in Workplace Practices – Successfully completed.
  • Young Endeavour Youth Scheme – Completion of a voyage on board Australia’s national training ship STS.
  • Accomplishment Certificate for Young artist selection for Mental Health Week art mural.
  • Certificate of achievment for being Selected for central highlands Fire Brigade Awareness art mural Certificate.
  • Finalist for Central Queensland’s Ministers Award for Excellence in Art 2005 & 2006.
  • Certificate on successfully organising an Under Eights Week event of Childcare art Activities.
  • Customer Excellence for Mystery Shop- Sizzlers on two occasion.
  • Customer service high achievement and Excellence for mystery shop Goldmark & Prouds Jewellers Brisbane City Queen Street Mall.
  • Customer service high achievement and excellence for mystery shop Goldmark & Prouds Jewellers Westfield Mt Gravatt.
  • Customer service high achievement and excellence for mystery shop Goldmark & Prouds Jewellers Westfield Carindale.
  • Recognition Awards of Highest Seller – JPL group, Prouds ,Goldmark and Angus and coot Jewellers.
  • Certificate of Achievement for merchandising "Best Dressed Store".
  • Completion of a pre-apprenticeship course of jewellery manufacturing.
  • Certificate of service – recognition for 5 years of dedicated service 2012.
  • Certificate of completion for The Star Selling Program- Prouds and Goldmark jewellers.

Timeline

Store Management

Prouds The Jeweller
01.2009 - 04.2018

Kitchen Hand

Sizzlers
04.2008 - 12.2011

Sandwhich Artist

Subway
01.2001 - 12.2006

Certificate III - Retail Management

Avana

Certificate II - Jewellery Manufacturing

South Bank Institute Of TAFE

Goldsmith & Jewellery Manufacturing Course -

The Goldsmith School

Jewellery Manufacturing Pre Apprenticeship Course -

South Bank Institute Of TAFE

Certificate II - Workplace & Industrial Practices

Nationally Recognised Training

Year 12 High School Certificate - Mathematics, English, Visual Arts, Early Childhood Studies, Workplace Practices

Emerald State High School

Year 10 High School Certificate -

Marist College Emerald
Emily Beutel