Summary
Overview
Work History
Education
Skills
Timeline
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Emily Birthisel

CREMORNE,NSW

Summary

Reputable Senior Property Manager with sound knowledge of safety and building codes with over 10 years in the industry. Successful record of leading a team of 5 staff members, serving 370 properties. Main goal has been to focus on networking and building and growing client relationships. Ready to bring knowledge and abilities to a challenging role with potential for long-term career advancement and success. A team leader experienced in directing activities of workgroup's and have excellent interpersonal and communication skills.

Big picture focus with excellence in communicating goals and vision to succeed.

Overview

9
9
years of professional experience

Work History

TEAM LEADER

RAY WHITE LOWER NORTH SHORE
07.2020 - Current
  • POD based Property Manager
  • 370 properties, managing all avenues of property management
  • Leadership management for 5 staff members including career progression and one on one meetings
  • Streamlined operations, prioritised tasks, increasing revenue
  • Leadership management for 5 staff members including career progression and one on one meeting
  • Organically growing the portfolio with new business, day to day client relations, handling complaints, whole team training, management reporting, PNL reporting, project and leadership meetings, growth meetings

SENIOR PROPERTY MANAGER

BELLE PROPERTY NEUTRAL BAY
05.2019 - 07.2020
  • Portfolio Based Property Manager
  • End to end portfolio management for 250 properties, tenant handovers, arrears control, all admin tasks
  • Ingoing & Outgoing, Tribunal, New Business, Training/leading 3 assistant staff members

SENIOR PROPERTY MANAGER

BELLE PROPERTY DEE WHY
02.2018 - 05.2019
  • Portfolio Based Property Manager
  • End to end portfolio management for 250 properties, tenant handovers, arrears control, all admin
  • Ingoing & Outgoing, Tribunal, New Bus, leadership of 1 assistant

PROPERTY MANAGER

RAY WHITE WILLOUGHBY
02.2015 - 02.2018
  • Portfolio based property manager, 220 properties, routine inspections, tenant handovers, business development, arrears control, KPI structure

Education

Skills

Personable, honest and establish collaborative and effective relationships through open and clear communication Extremely motivated to deliver high quality work with a positive attitude All tasks are completed with pride by setting clear and achievable goals, using initiative and creative problem-solving solutions Excellent transferrable skills including those listed below;

  • Complaint Resolution
  • Team Supervision
  • Team Check ins
  • Documentation and Reporting
  • Tribunal services
  • Client Service
  • Quality Improvement
  • Resilience and Adaptability
  • Coaching, Mentoring and Career Progression Support
  • Analytical Thinking
  • Key Performance Indicators

Timeline

TEAM LEADER

RAY WHITE LOWER NORTH SHORE
07.2020 - Current

SENIOR PROPERTY MANAGER

BELLE PROPERTY NEUTRAL BAY
05.2019 - 07.2020

SENIOR PROPERTY MANAGER

BELLE PROPERTY DEE WHY
02.2018 - 05.2019

PROPERTY MANAGER

RAY WHITE WILLOUGHBY
02.2015 - 02.2018

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Emily Birthisel