Summary
Overview
Work History
Education
Timeline
Generic

EMILY BISSELL

Ipswich,QLD

Summary

I am a hardworking person who is highly motivated, trustworthy, and versatile. I have exceptional interpersonal skills with team members and will have a positive effect within my role and contribute to a productive work environment. After several years in the retail sector, I am seeking further challenges in both similar and other industries and would appreciate the opportunity to prove myself in your organisation.

Overview

11
11
years of professional experience

Work History

Pharmacy Assistant

Choice Pharmacy
02.2023 - 02.2024
  • Completed cash register transactions by handling credit and cash payments
  • Greeted customers at counter and provided excellent customer service.
  • Contributed to increased sales by offering expert advice on over-the-counter medications and products.
  • Received incoming supplies and stocked in correct locations.
  • Merchandised over-the-counter goods and rotated stock.
  • Collaborated with healthcare professionals to provide seamless patient care, addressing inquiries regarding medications and dosages.
  • Organized pharmacy area to maintain clean and orderly environment.
  • Supported inventory management, ensuring proper stock levels and expiration date monitoring for medication safety.
  • Supported pharmacists with day-to-day activities and pharmacy office management functions.
  • Assisted pharmacist by filling prescriptions for customers using FRED Dispense and responding to patient questions regarding prescription and medication-specific issues.
  • Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Received deliveries of medication shipments, verifying contents against invoices while adhering to proper storage protocols.
  • Greeted customers and responded to questions with friendly, knowledgeable assistance.
  • Skilled at working independently and collaboratively in a team environment.
  • Webster packing

Senior Sales Assistant

LIQUORLAND
09.2017 - 02.2023
  • Customer service including discovering customers’ needs and recommending solutions
  • Forecasting sales in line with promotions and ordering stock appropriately
  • Using safe handling techniques for stock management
  • Handling cash and POS systems accurately including transactions, refunds, split payments and change purchases
  • Merchandising stock to maximise sales
  • Responsibly opening and closing store
  • Work towards and achieve sales targets of store
  • Managing complex customer interactions including aggressive and intoxicated patrons
  • Maintaining a safe workplace through cleaning and removal of safety hazards
  • Backfill 2IC supervisor duties including payroll management
  • Caretaking other stores as required

Sales Assistant

JEANSWEST SPRINGFIELD
05.2017 - 11.2017
  • Maximising customer experience through knowledgeable recommendations and advice
  • Operating POS systems accurately
  • Maintaining a professional store environment through regular cleaning and stock merchandising
  • Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
  • Answered incoming telephone calls to provide store, products and services information.
  • Monitored stock levels to facilitate restocking and replenishment of shelves.
  • Monitored cash drawers in multiple checkout stations to verify adequate cash supply.

Supervisor

NETWORK VIDEO BOOVAL
01.2013 - 05.2017
  • Handling customer service enquiries
  • Building relationships with regular customers to enrich experience and ensure repeat business
  • Handling cash and POS systems
  • Stocked and cleaned shelves while maintaining neat and orderly store.
  • Greeted guests promptly with positive attitude and asked open-ended questions to better understand shopping needs.

Education

S2 & S3 Pharmacy Training

Gateway Training
NSW
05.2023

RSA
QLD
2017

Year 10 -

St Peter Claver College
Riverview, Ipswich
2014

Timeline

Pharmacy Assistant

Choice Pharmacy
02.2023 - 02.2024

Senior Sales Assistant

LIQUORLAND
09.2017 - 02.2023

Sales Assistant

JEANSWEST SPRINGFIELD
05.2017 - 11.2017

Supervisor

NETWORK VIDEO BOOVAL
01.2013 - 05.2017

S2 & S3 Pharmacy Training

Gateway Training

RSA

Year 10 -

St Peter Claver College

Similar Profiles

CREATE PROFILE
EMILY BISSELL