Emily Blair
Rockhampton ,Qld
Overview
14
14
years of professional experience
Work History
Commercial Cleaner
The Great Organised Cleansed
12.2023 - Current
- Cleaned building floors by sweeping, mopping, and scrubbing floors.
- Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.
- Handled equipment, chemicals, and materials properly and with caution.
- Maintained clean, neat, and professional entrances.
- Improved building cleanliness with continuous sanitizing of high-touch areas.
- Washed windows, walls and ceiling fixtures to remove molds and dusts.
- Used steam cleaners and vacuum cleaners to clean floors and carpets.
- Developed and maintained cleaning schedules to clean designated areas and manage shifts.
- Reinforced client trust and satisfaction, adhering strictly to confidentiality agreements while cleaning sensitive office areas.
Head Housekeeping Supervisor
Catercare
02.2022 - 11.2022
- Reduced guest complaints by conducting regular room inspections and addressing issues promptly.
- Coordinated schedules and managed workload to meet or exceed hotel occupancy demands.
- Continuously evaluated processes to identify areas needing improvement, incorporating best practices to optimize workflow efficiency.
- Maintained a high standard of cleanliness with thorough supervision of staff''s daily tasks.
- Developed customized cleaning plans for VIP guests based on their preferences, resulting in increased guest satisfaction scores.
- Mentored new hires in proper housekeeping techniques, leading to faster integration into the team and improved performance levels.
Classroom Teacher's Aide
Educational Development
02.2011 - 08.2013
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Supported classroom activities, tutoring, and reviewing work.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
- Tutored struggling students individually and in small groups to reinforce learning concepts.
- Worked with teacher to optimize learning plans based on student test grades and evaluations.
- Assisted students in developing deeper understanding of course concepts by providing one-on-one support.
Receptionist Administrator
Education Queensland
02.2014 - 10.2017
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled complaints and questions, and re-directed calls to other team members.
- Collaborated with team members on various projects to achieve department goals and improve overall efficiency.
Education
St. Ursula's College
Yeppoon, QLDTimeline
Commercial Cleaner
The Great Organised Cleansed
12.2023 - Current
Head Housekeeping Supervisor
Catercare
02.2022 - 11.2022
Receptionist Administrator
Education Queensland
02.2014 - 10.2017
Classroom Teacher's Aide
Educational Development
02.2011 - 08.2013
St. Ursula's College