Overview
Work History
Timeline
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Emily Bowen

Bahrs Scrub,Queensland

Overview

6
6
years of professional experience

Work History

Supervisor

Costco Wholesale Corp
05.2023 - Current
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Recruitment for the business, including phone screens, face to face interviews and reference checks.
  • Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
  • Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
  • Optimized scheduling to ensure full coverage during peak hours without overstaffing, balancing customer service with cost efficiency.

Supervisor

Zambrero
01.2022 - 05.2023
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of task

  • Enhanced customer satisfaction with timely and accurate food preparation, attentive service, and proactive problem resolution.
  • Improved food safety standards by implementing thorough training programs and regular inspections.
  • Developed strong rapport with customers, addressing any concerns promptly and professionally to maintain excellent client relations.
  • Managed regular cleaning and sanitation to keep kitchen free of debris or build-up and minimize infection risks.
  • Mentored junior staff members to improve their skills, fostering a positive work environment that encouraged professional growth.

Bakery Sales Assistant

Coles Supermarket
03.2019 - 01.2022
  • Aided in maintaining a safe work environment by adhering to health code regulations during food handling processes.
  • Handled customer inquiries in a professional manner, addressing concerns and providing appropriate solutions for increased satisfaction levels.
  • Maintained a clean, inviting, and well-stocked bakery display for improved visual appeal and product accessibility.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Enhanced customer satisfaction by offering personalized recommendations and sharing knowledge about various baked goods.

Timeline

Supervisor

Costco Wholesale Corp
05.2023 - Current

Supervisor

Zambrero
01.2022 - 05.2023

Bakery Sales Assistant

Coles Supermarket
03.2019 - 01.2022

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Emily Bowen