Emily Boyanton
Independent Contractor
Peregian Beach
Summary
Dynamic professional with a proven track record at Creative Activation, enhancing brand reputation through strategic analysis and targeted training programs. Skilled in process improvement and customer service standards, I excel in multitasking and problem-solving, driving impactful results in diverse environments. Committed to fostering positive experiences and operational efficiency.
Overview
15
15
years of professional experience
Work History
Mystery Shopper
Creative Activation
04.2025 - Current
- Strengthened brand reputation by ensuring consistent implementation of company standards across multiple locations.
- Contributed to the development of effective marketing strategies through analyzing promotional materials and tactics within stores.
- Aided in developing targeted training programs for employees based on collected data and identified areas that required improvement.
- Improved retail staff training outcomes with detailed observations and recommendations based on in-store experiences.
- Ensured accuracy in data collection by following specific guidelines provided for each mystery shopping assignment.
Childcare Educator
Habitat Early Learning
10.2024 - 01.2025
- Enhanced children''s cognitive and social development by implementing age-appropriate activities and games.
- Applied play-based strategies to provide diverse approaches to learning.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Enhanced sensory and perceptual-motor skills, language, cognition, and memory development, by employing both traditional and modern educational strategies and techniques.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Communicated with parents and other staff about student progress.
- Implemented developmentally and culturally appropriate curriculum for children, creating positive, and safe classroom environments.
- Streamlined daily routines, resulting in increased efficiency and smoother classroom operations.
Store Manager
Red Rooster Restaurant
03.2010 - 03.2017
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
Education
Certificate IV Business Admistration - Business Administration
TAFE QLD
QLD 04.2001 -
Skills
Organization
Troubleshooting
Memory retention
Process improvement
Customer service standards
Verbal communication
Problem-solving
Time management
Multitasking
Self motivation
Timeline
Mystery Shopper
Creative Activation
04.2025 - Current
Childcare Educator
Habitat Early Learning
10.2024 - 01.2025
Store Manager
Red Rooster Restaurant
03.2010 - 03.2017
Certificate IV Business Admistration - Business Administration
TAFE QLD
04.2001 -