Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant
Emily Boyanton

Emily Boyanton

Independent Contractor
Peregian Beach

Summary

Dynamic professional with a proven track record at Creative Activation, enhancing brand reputation through strategic analysis and targeted training programs. Skilled in process improvement and customer service standards, I excel in multitasking and problem-solving, driving impactful results in diverse environments. Committed to fostering positive experiences and operational efficiency.

Overview

15
15
years of professional experience

Work History

Mystery Shopper

Creative Activation
04.2025 - Current
  • Strengthened brand reputation by ensuring consistent implementation of company standards across multiple locations.
  • Contributed to the development of effective marketing strategies through analyzing promotional materials and tactics within stores.
  • Aided in developing targeted training programs for employees based on collected data and identified areas that required improvement.
  • Improved retail staff training outcomes with detailed observations and recommendations based on in-store experiences.
  • Ensured accuracy in data collection by following specific guidelines provided for each mystery shopping assignment.

Childcare Educator

Habitat Early Learning
10.2024 - 01.2025
  • Enhanced children''s cognitive and social development by implementing age-appropriate activities and games.
  • Applied play-based strategies to provide diverse approaches to learning.
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
  • Enhanced sensory and perceptual-motor skills, language, cognition, and memory development, by employing both traditional and modern educational strategies and techniques.
  • Consulted with parents to build and maintain positive support networks and support continuing education strategies.
  • Communicated with parents and other staff about student progress.
  • Implemented developmentally and culturally appropriate curriculum for children, creating positive, and safe classroom environments.
  • Streamlined daily routines, resulting in increased efficiency and smoother classroom operations.

Store Manager

Red Rooster Restaurant
03.2010 - 03.2017
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Assisted with hiring, training and mentoring new staff members.
  • Completed point of sale opening and closing procedures.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.

Education

Certificate IV Business Admistration - Business Administration

TAFE QLD
QLD
04.2001 -

Skills

Organization

Timeline

Mystery Shopper

Creative Activation
04.2025 - Current

Childcare Educator

Habitat Early Learning
10.2024 - 01.2025

Store Manager

Red Rooster Restaurant
03.2010 - 03.2017

Certificate IV Business Admistration - Business Administration

TAFE QLD
04.2001 -
Emily BoyantonIndependent Contractor