Emily Boyanton
Independent Contractor
Peregian Beach
Summary
Dynamic professional with a proven track record at Creative Activation, enhancing brand reputation through strategic analysis and targeted training programs. Skilled in process improvement and customer service standards, I excel in multitasking and problem-solving, driving impactful results in diverse environments. Committed to fostering positive experiences and operational efficiency.
Overview
15
15
years of professional experience
Work History
Mystery Shopper
Creative Activation
Sunshine Coast, Australia
04.2025 - Current
- Strengthened brand reputation by ensuring consistent implementation of company standards across multiple locations.
- Contributed to the development of effective marketing strategies through analyzing promotional materials and tactics within stores.
- Aided in developing targeted training programs for employees based on collected data and identified areas that required improvement.
- Improved retail staff training outcomes with detailed observations and recommendations based on in-store experiences.
- Ensured accuracy in data collection by following specific guidelines provided for each mystery shopping assignment.
Childcare Educator
Habitat Early Learning
Peregian Springs
10.2024 - 01.2025
- Enhanced children''s cognitive and social development by implementing age-appropriate activities and games.
- Applied play-based strategies to provide diverse approaches to learning.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Enhanced sensory and perceptual-motor skills, language, cognition, and memory development, by employing both traditional and modern educational strategies and techniques.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Communicated with parents and other staff about student progress.
- Implemented developmentally and culturally appropriate curriculum for children, creating positive, and safe classroom environments.
- Streamlined daily routines, resulting in increased efficiency and smoother classroom operations.
Store Manager
Red Rooster Restaurant
Kawana Waters
03.2010 - 03.2017
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
Education
Certificate IV Business Admistration - Business Administration
TAFE QLD
QLD 04.2001 -
Skills
Organization
Troubleshooting
Memory retention
Process improvement
Customer service standards
Verbal communication
Problem-solving
Time management
Multitasking
Self motivation
Timeline
Mystery Shopper
Creative Activation
04.2025 - Current
Childcare Educator
Habitat Early Learning
10.2024 - 01.2025
Store Manager
Red Rooster Restaurant
03.2010 - 03.2017
Certificate IV Business Admistration - Business Administration
TAFE QLD
04.2001 -