Emily Bunce
Summary
I am a friendly, energetic, hardworking and passionate job seeker with strong organisational skills eager to secure entry-level as a food and beverage waiter/attendant position.
Willingness to take on added responsibilities to meet team goal, as i pride myself into being an enthusiastic and reliable professional who takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers, in willingness to take on added roles.
I always focus on having a positive attitude in stressful situations and high-volume environments.
Since working in the childcare industry for the past three years, i have the abilities to work in a fast paced environment whilst working in a team. I am willing to learn all POS systems and other digital technology to further my skills.
Overview
7
7
years of professional experience
Work History
Food and Beverage Attendant
Willowdale Hotel
12.2023 - Current
- Enhanced customer satisfaction by providing attentive service and anticipating guests'' needs.
- Greeted and seated guests to provide friendly and welcoming experience.
- Organise special events through an online system and ensure customers are happy with the service provided
- Run and prepare for special events through bar/ food service
- Provided guests with information about menu items, specials and promotions to provide quality service.
- Assisted with setup and breakdown of events, banquets and parties to comply with logistics.
- Trained new staff on proper service techniques and customer interaction, fostering team of competent and friendly attendants.
- Maintained clean and organized dining areas for an enjoyable guest experience.
- Adhered to food safety guidelines consistently, maintaining a safe and sanitary working environment at all times.
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
- Received a certificate of 'employee of the year' 2024.
Childcare Worker
Milestones Early Learning At Raby
06.2023 - 11.2023
- Maintained effective schedule balance between rest periods, active play, and instruction.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Developed age-appropriate activities and crafts to engage children.
- Worked with children to develop good cognitive, physical and language skills.
- Promoted good behavior with positive reinforcement methods.
- Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
Early Childhood Educator
Busy Bees At Campbelltown
04.2020 - 06.2023
- Achieved a responsible person role within the centre
- Achieved becoming a room leader in toddlers for a year (2021)
- Achieved a 'Bee of the month' award (2023) by the families of the centre
- Completed Diploma of early education and care in 2020 with obtaining a certificate within this award
- Obtained current first aid/cpr/anaphylaxis and asthma and WWC certificates and training (Feb 2023)
- Have current knowledge on all EYLF and NQS
- Have a current understanding of all programming opportunities such as using (storypark and other online documents)
- I observe children's individual and group needs and provide strategies in place
- I plan and take interest into activities of the children's interest
- Consulted with families about their children through positive communication, feedback and progress by discussing face to face, on phone, using StoryPark and on pick ups and drop offs
- Collaborated with fellow educators about current programs and daily routines within the room
- Complete day to day checklist and cleaning duties
- I model positive bonds, behaviour and communication skills for all children
- I apply play based strategies to provide a wide range of learning
- I maintain to create a safe and nurturing learning environment
Early Childhood Educator
Cudgegong Rd Preschool And Child Care Centre
02.2020 - 04.2020
- Established positive relationships with students and families.
- Applied play-based strategies to provide diverse approaches to learning.
- Promoted physical, academic, and social development by implementing diverse classroom and outside activities.
Early Childhood Educator
Little Leaders Early Learning Centre
10.2019 - 12.2019
- Established positive relationships with students and families.
- Collaborated with teachers, parents and administrators to facilitate positive outcomes for students.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Created safe and nurturing learning environment for preschoolers.
- Planned and executed activities to stimulate physical, social and intellectual growth.
- Gave one-on-one attention to children while maintaining overall focus on entire group.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Completed and engaged in group times with children on specific interest
- Communicated with educators about their daily routine as studying work placement on their site
- Communicated with directors and centre managers about assessments and getting advice.
Waitress
Steve Costi Famous Fish
02.2018 - 06.2019
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Education
Diploma of Early Childhood Education And Care - Early Childhood Education
Australian Early Childhood College
Campbelltown, NSW07.2021
Certificate III in Early Education And Care - Early Childhood Education
Tafe Campbelltown
Campbelltown07.2019
Certificate IV in Hospitality - Hospitality
Tafe Campbelltown
Campbelltown, NSW02.2019
Certificate III in Hospitality - Hospitality
Tafe Campbelltown
Campbelltown, NSW10.2018
No Degree -
Mount Anna Christian College
Mount Anna, NSW2014
No Degree -
St Peters Anglican Primary School
Campbelltown, NSW2005
Skills
- Attained the award of "employee of the year' in 2024
- Reliability and punctuality
- Adaptability under pressure
- Greeting and Seating Guests
- Waiting Tables
- Process Monitoring
- Table Monitoring and Turnover
- Taking Reservations
- Adaptable and Flexible
- Table Preparation
- Warm and Friendly
- Achieved a vaild RSA card
- Willing to learn in a fast paced environment
Reference
Robert King
0432617259
Melissa Page Brown
0412848030
Timeline
Food and Beverage Attendant
Willowdale Hotel
12.2023 - Current
Childcare Worker
Milestones Early Learning At Raby
06.2023 - 11.2023
Early Childhood Educator
Busy Bees At Campbelltown
04.2020 - 06.2023
Early Childhood Educator
Cudgegong Rd Preschool And Child Care Centre
02.2020 - 04.2020
Early Childhood Educator
Little Leaders Early Learning Centre
10.2019 - 12.2019
Waitress
Steve Costi Famous Fish
02.2018 - 06.2019
Diploma of Early Childhood Education And Care - Early Childhood Education
Australian Early Childhood College
Certificate III in Early Education And Care - Early Childhood Education
Tafe Campbelltown
Certificate IV in Hospitality - Hospitality
Tafe Campbelltown
Certificate III in Hospitality - Hospitality
Tafe Campbelltown
No Degree -
Mount Anna Christian College
No Degree -
St Peters Anglican Primary School
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